Human Resources Advisor

This is an exciting opportunity to join the City of Richmond HR team and supporting leaders in recruitment and human resources across the city. The HR Advisor works as part of the Human Resources Team providing recruitment and HR advice to a group of departments. This role will provide full cycle recruitment advice, leadership and direction to managers, supervisors and employees, human resources support around leaves, attendance management, grievance and bargaining agreement application in a diverse multi-union environment.

Key Responsibilities:

• Provides clear and informative guidance to employees, management and candidates on all areas of recruitment practice regarding HR policies and procedures, collective agreement provisions, best-practices, and other applicable information.
• Ensures effective full-cycle recruitment activities are linked directly to job requirements, including writing, posting and advertising job opportunities; developing selection criteria and assessment tools; assisting with screening and interviewing of applicants; and ultimately, finalizing offer letters for successful candidates.
• Act as a point of contact for employees and management involving enquiries about employee issues.
• Liaise with union representatives and executives on an array of labour relations issues.
• Support managers through performance and attendance management processes.
• Assists in the implementation of outcomes from collective bargaining, mediated settlements and arbitrated awards.
• Develops and delivers information sessions on recruitment related matters to managers and employees.
• Provides support and advice to management on all areas related to the employee lifecycle including, recruitment and selection.
• Contributes to special projects, such as the development and advancement of HR tools and processes (e.g., recruitment strategy, training and development, orientation and compensation/job evaluations).
• Assists with entering, maintaining and auditing data in PeopleSoft (currently version 9.1) with a high degree of accuracy.
• May participate in Labour-Management Committee meetings and other confidential and extremely sensitive meetings in a consultative role. May be asked to prepare, take and distribute agendas and minutes on occasion.
• Participates in systems development and testing and implementing any new functionality affecting HRIS and/or Applicant Tracking systems.
• Assists with the preparation for collective bargaining by identifying issues and providing options and recommended solutions.
• Maintains confidentiality and privacy of information at all times.

Knowledge, Skills & Abilities:

• Ability to manage recruitment strategies and procedures ensuring positions are filled in a timely manner with quality candidates.
• Demonstrated experience creating interview questions and assessments for unionized competitions.
• Extensive experience in recommending strategies for sourcing candidates.
• Experience conducting interviews for selection and recruitment processes.
• Ability to understand and apply the terms of multiple collective agreements and diverse policies.
• Ability to quickly develop and maintain a thorough knowledge of Richmond’s Human Resources related policies, practices, and procedures to ensure ongoing communication, interpretation, and decision making is in line with strategic and corporate objectives.
• Ability to analyse data requirements and run PeopleSoft queries.
• Skilled using complex HRIS systems (such as PeopleSoft) and/or Applicant Tracking Systems (TALEO).
• Knowledge of the rules, regulations, policies, procedures, methods and techniques applicable to Human Resource Management.
• Knowledge of job evaluation processes and principles and how these relate to HR processes.
• Ability to relate to, and provide effective and timely customer service to, a variety of internal and external clients.
• Ability to perform multiple tasks simultaneously, work well under pressure, and deal with stressful situations with professionalism.
• Ability to organize work, set priorities, work efficiently and independently.
• Ability to easily adapt and change focus to meet constantly changing priorities and deadlines.
• Ability to maintain calm and focus in emotionally charged situations or where solutions/resolve is not easily determined or available.
• Provides thorough and timely follow up to issues raised and ensuring thorough documentation and filing of materials.
• Skilled in written and oral communication/interpretation skills.
• Advanced skill in operating Microsoft Office software including Word, Excel and Outlook.

Qualifications and Experience:

Completion of a University Degree, and (5) years job-related experience in HR including Recruitment. Demonstrated experience in working extensively with leading interviews, training hiring leaders on best practice, interview tool creation and testing/assessment tool with robust evaluation criteria. Previous experience in a multi-unionized environment is an asset.

This is a temporary full-time opportunity for approximately 14 months, anticipated to start in May 2025. This posting will remain active until the position has been filled with interviews anticipated to start in early April 2025.