Human Resource Coordinator

Who Are We

ServiceMaster Clean has been in the commercial cleaning business for over 65 years, so our customers know we are a trusted, forward-thinking company, with the experience and resources to provide diversified, state-of-the-art commercial cleaning services to a wide range of industries.

We Delight Our Customers, We Do the Right Thing, We Do What We Say, We Care About People, We Value Diversity, We Value Teamwork, We Are Committed to Innovation and We are a Learning Organization.

What We Offer

• Competitive Compensation
• Supportive Environment
• Positive Atmosphere
• Flexible Schedule
• Dental and Extended Medical Benefits

How You Will Contribute

Reporting to the President, the Human Resource Coordinator is responsible for employment policy compliance, internal employee systems compliance, administrating rewards and recognition programs, jointly co-ordinating payroll and scheduling activities. A critical activity of the Human Resource Coordinator role involves finding, screening, and recruiting new job applicants particularly for the Janitorial division, and jointly monitoring training and development programs for all employees. Experience in environmental and janitorial cleaning services would be a definite asset.

Responsibilities include:

1. Work with the President and wider team for reviewing HR strategies and initiatives in alignment with overall business strategy.
2. Review company policies and procedures to provide guidance and inputs on compliance with applicable Governance requirements pertaining to employment and working conditions.
3. Be well-versed and comfortable in the hiring and firing processes.
4. Administrate compensation structures and salary brackets as presented by the President, including minimum wage requirements.
5. Oversee all aspects of the recruitment and selection process including lead involvement in preparing job descriptions, posting ads and managing the hiring process, identifying alternative avenues to source candidates, evaluating best avenues to continue pursuing.
6. Jointly plan and co-ordinate the onboarding of new employees from orientation to training.
7. Monitor and provide inputs to training and development programs.
8. Assist in performance management, disciplinary and grievance processes.
9. Maintain employee records (PayWorks, attendance, documentation of corrections, etc.).
10. Provide assistance to other office staff and management with payroll processing and scheduling for the Janitorial department.
11. Co-ordinate, as required, regular communication for employees/customers such as newsletters, social media (a very small part of the role).
12. Participate in, and provide guidance to, Health and Safety compliance and WorkSafeBC claims.
13. Flexibility of office/remote working to facilitate the Human Resource Coordinator role.

Skills and Qualifications:

• Proven working experience of, or developing skills within, Human Resources specialty.
• People oriented and results driven.
• Excellent active listening, negotiation and presentation skills.
• Strong attention to detail and organizational skills.
• Strong devotion to ethics.
• Project management skills to pioneer, evaluate and modify methods to recruit suitable personnel for the Janitorial division.
• Knowledge of employment and human rights laws.
• Aptitude in problem-solving skills; project management experience will be an asset.
• Administrative skills and software competence for maintaining personnel data.

Flexible work from home options available.