HRBP Senior Manager / Change Management Consultant

Title: Change Management Consultant

Duration: 6-12 months plus extensions

Location: Toronto, ON (Hybrid)

Change Management Internal HR Consultant

1. Lead the development and execution of project-related change management initiatives and efforts in partnership with other HR colleagues and business leaders as needed.
2. Collaborate in a cross-functional environment to define change objectives, leadership alignment, success metrics and stakeholder engagement plans.
3. Conduct change impact assessments, stakeholder and persona analysis, and readiness evaluation to inform change efforts.
4. Design and implement creative and tailored communications and key messaging based on persona approach to get buy-in and engagement.
5. Facilitate stakeholder engagement activities and workshops to enhance awareness and enable change management capabilities.
6. Collaborate with the learning team and other stakeholders to develop and implement training initiatives to drive awareness, understanding and adoption of changes.
7. Define, measure and monitor change adoption metrics, assess risks, and recommend interventions to address resistance or gaps.
8. Serve as a trusted advisor on best practices in change management, embedding a culture of adaptability and continuous improvement.

Project Management

1. Support project management of change implementation activities, ensuring timely delivery within scope.
2. Develop detailed project plans, including timelines, risk mitigation strategies and resource allocation if needed.
3. Oversee cross-functional teams and project-specific change management workstream to ensure alignment on project deliverables and milestones.
4. Proactively identify risks and issues, developing solutions to mitigate potential impacts on project outcomes.
5. Maintain project status reports and provide regular project updates to key stakeholders, delivering insights into progress, challenges and outcomes.
6. Establish a clear governance framework to ensure accountability and transparency in project execution.

Qualifications

1. Bachelor's degree in business administration, Human Resources, or related field.
2. 5+ years of experience in Human Capital consulting, including Change Management, Organizational Design, Human Resources, and Project Management, focusing on designing and delivering change management solutions.
3. Proven track record of leading end-to-end change management efforts for large-scale organizational initiatives.
4. Demonstrated experience in implementing communications for global, complex organizations supporting change for multiple stakeholders.
5. Strong project management experience is preferred with expertise in managing complex and cross-functional projects.

Preferred Qualifications

1. Certification in Change Management.
2. Certification in project management.