HR Manager - Rogers Centre

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, conventions centers, and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The HR Manager is an integral part of delivering our promise to our guests. The HR Manager will be responsible for executing day-to-day HR functions and managing full employee lifecycle processes. They will partner with the Human Resources Director and Human Resources Generalist at Rogers Centre on key initiatives that drive employee engagement and business performance while cultivating Legends organizational culture. This position carries out HR Manager responsibilities in the following functional areas, but is not limited to high volume recruitment, training, performance management, onboarding, and employee and labor relations. This position will report directly to the Human Resources Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and maintain strong partnerships with management ensuring HR strategies, processes, and practices are implemented.
• Ensure optimum staffing levels exist throughout the unit at all times for operational success.
• Provide purposeful and futuristic coaching and feedback to all levels of employees, addressing various employee-related issues and business needs.
• Partner with employees and management to communicate various human resource policies, procedures, laws, standards, and other government regulations.
• Conduct exit interviews, analyze employee engagement and employee turnover data, and make recommendations to the HR Director.
• Provide HR support during event and non-event days as needed.
• Assist in ensuring company compliance with all existing governmental and labor reporting requirements.
• Partner in the preparation of required documentation for compliance with all provincial and federal laws.
• Assist with employee relations functions including the organization and execution of investigations into policy and law violations in addition to handling general employee concerns.
• Partner in the processing of worker’s compensation claims, leaves of absences, and benefits administration.
• Develop and facilitate talent development materials and initiatives.
• Exhibit an active interest in company and venue-specific operational knowledge as it relates to providing value-added HR business partnership.
• Demonstrate thought leadership and suitable judgment in making HR-related business decisions.
• Lead and administer the full employee lifecycle process throughout the region as assigned.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree in human resources management or other business-related field.
• 3-5 years of progressive human resources experience.
• Extensive working knowledge of federal and provincial law including worker’s compensation, workplace safety, ESA, and Labor Relations.

SKILLS AND ABILITIES

• Superior computer skills including hands-on HRIS experience.
• Must be comfortable presenting to small and large audiences.
• Demonstrated ability to forge meaningful interpersonal relationships across functions, industries, and in local communities.
• Outstanding leadership skills with a high capacity for managing multiple projects simultaneously.
• Proven ability to influence and gain credibility with all levels of employees and customers both internal and external.
• Excellent oral, written, and listening communication skills with the ability to prioritize and execute in a deadline-oriented environment.
• A strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
• Comfortable working in a matrix leadership environment.
• 5+ years of people supervisory experience preferred.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and a 401k plan.

WORKING CONDITIONS

Location: On Site at Rogers Centre

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.