HR Generalist, Corporate Functions

Job Summary

The Human Resources (HR) Generalist, Corporate Functions is a central resource for the employees and management team in our North American Head Office. This role encompasses a blend of administrative support and HR expertise, supporting various HR processes including employee relations, talent acquisition, record-keeping, and policy implementation. The HR Generalist will serve as a trusted point of contact for employees and management, ensuring that HR operations run smoothly and that employees have a positive, compliant, and engaging work environment.

Key Responsibilities

Employee Relations and Consultation

1. Provide consultation to managers and employees on federal and state/provincial employment laws, ethical standards, company policies, and employee relations issues.
2. Act as a first line of support for employees, addressing concerns, answering questions on policies, and facilitating problem resolution.
3. Foster a collaborative, inclusive, and respectful workplace culture in alignment with company values.

1. Support managers in understanding and implementing performance management practices, guiding them through setting goals, providing feedback, and conducting performance evaluations.
2. Deliver training on key HR processes, including interviewing, onboarding, and offboarding, to equip managers and supervisors with effective people management skills.

1. Serve as a liaison with payroll and benefits teams to ensure employee data is accurate and benefits-related inquiries are addressed.
2. Maintain and manage employee records, ensuring data integrity within the HRIS (e.g., SAP), and process changes in employee status, including promotions, compensation adjustments, and conversions from temporary to full-time.
3. Prepare monthly, quarterly, and ad-hoc reports as requested to support decision-making and strategic planning.

1. Collaborate with hiring managers to support the recruitment and selection process, including posting job openings, screening candidates, scheduling interviews, and conducting pre-employment checks.
2. Coordinate onboarding activities, including new hire documentation, IT setup, and orientation sessions, to ensure new employees have a seamless transition into the company.

1. Partner with leadership to identify high-potential employees, facilitate career development discussions, and support the creation of development plans to build a strong internal talent pipeline.
2. Assist in identifying and developing successors for key roles within the organization, tracking progress, and aligning development initiatives to ensure long-term workforce readiness.
3. Collaborate with managers on initiatives that support employee development and career progression, leveraging tools such as Individual Development Plans (IDPs) and performance reviews to drive growth.
4. Support talent mobility initiatives, such as role rotations and cross-training, to cultivate a dynamic talent pool and enhance employee engagement.

1. Assist in the administration and coordination of employee programs, including but not limited to service awards, tuition reimbursement, and bereavement support.
2. Ensure accurate and timely facilitation of company-wide programs such as the climate survey, performance bonus payouts, and merit increases.

1. Coordinate and facilitate mandatory training on compliance topics, including harassment prevention, labor standards, and human rights.
2. Ensure company policies and practices align with local legislation, proactively updating them to maintain legal compliance and protect the organization.

1. Maintain organized and up-to-date filing and documentation systems, both physical and digital, to ensure compliance and quick access to information.
2. Prepare and distribute communications related to HR policies, company announcements, and general updates, supporting consistent and transparent communication.
3. Coordinate company events, employee engagement activities, and other HR initiatives to promote a positive work environment.

Qualifications

1. Bachelor’s degree in Human Resources, Business Administration, or a related field.
2. Minimum of 3-5 years of experience in an HR representative/generalist or similar role, preferably within a North American corporate environment.
3. Strong understanding of employment laws and regulations across the U.S. and Canada.
4. Proficiency in HRIS (e.g., SAP, SuccessFactors or similar) and MS Office Suite.
5. Excellent communication and interpersonal skills, with the ability to build rapport and provide guidance at all organizational levels.
6. Demonstrated organizational skills and attention to detail, with the ability to manage multiple priorities effectively.