HR Advisor

NSB Omega is searching for an HR Advisor for our MAJOR Oil & Gas Client in Calgary, AB.

Responsibilities:

Client Support

1. Provide timely and accurate transactional support for employee life cycle events through partnering with the business and internal HR teams (e.g. Total Rewards, Talent Management, HR Business Partners) for your respective client areas.
2. Support the implementation and execution of annual HR programs such as performance, compensation, and talent assessments with the Strategic HR Partners.

Case Management

1. Provide excellent customer service support by responding to employee and leader inquiries via phone, e-mail and ServiceNow.
2. Contribute to the HR portal and knowledge management strategy through the effective use of ServiceNow ticket documentation, tracking, and resolution.
3. Support the development and maintenance of internal and external facing HR knowledge articles within ServiceNow.

General

1. Maintain knowledge of organizational and departmental policies and procedures to answer general employee and leader inquiries while adhering to the Client's values and practices.
2. Collaborate with COEs in the roll-out and implementation of enterprise-wide programs, practices, and training.
3. Manage employee overpayment process by providing background and guidance including working with employees on repayment plans.
4. Manage the termination process including determination of severance, coordination of logistics, terms and conditions and outplacement in consultation with legal.
5. Understand requirements from internal stakeholders to review, improve and coordinate changes for internal documents.
6. Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, letter templates, FAQs, quick-reference cards etc.).

Qualifications:

1. Must be legally entitled to work in Canada.
2. Post-secondary Degree/Diploma combined with 5+ years of HR experience.
3. Experience working in an HR shared services operating model is preferred.
4. Experience working with Workday, SAP and ServiceNow is preferred.
5. Excellent written and oral communication skills.
6. Strong analytical skills with ability to contribute to decisions and recommendations.
7. Superior organization skills, along with the ability to effectively manage multiple priorities and maintain attention to detail.

Duration: 1 Year (With Possibility of Extension)