Housing Coordinator

Esquimalt Nation is hiring!

Esquimalt Nations mission is to build a legacy for present and future generations of Esquimalt Nation members by ensuring our work is rooted in the teachings and natural laws that flow from the Sacred Trust. We promote and advance holistic health, self-sufficiency and safety of Esquimalt Nation members by offering meaningful programs and services and working with our partners for mutually beneficial goals.

Position Summary

The Housing Coordinator is a key position at Esquimalt Nation. This position is responsible for accepting member rental applications, liaising with contractors regarding housing repairs/maintenance, and submitting funding applications on behalf of the Nation. This position is expected to carry out day-to-day administrative duties in relation to their job description. The Housing Coordinator is responsible for communicating with community members as well as Nation employees in a timely fashion and is expected to exercise discretion and confidentiality in dealing with Nation members, sensitive administration information, and the general public. The Housing Coordinator is a point of contact for community members and assists them wherever possible.

Primary Responsibilities

Member Housing

1. Coordinates and oversees Social Housing rental applications for Esquimalt Nation Members.
2. Assists members with off-reserve housing applications.
3. Orders appliances for on-reserve rentals.
4. Sends monthly rental arrears letters to Social Housing tenants.
5. Uses tact and discretion when dealing with all matters relating to members, including but not limited to financial status of members, housing issues, rental arrears, and tenant information.
6. Performs maintenance inspections and/or arranges these inspections with tenants.
7. Assists the community in application processes and understanding of internal functions.

Housing Department Training

1. Develops and delivers training programs for staff and community members on housing policies, procedures, and best practices.
2. Coordinates workshops and informational sessions to enhance understanding of housing-related responsibilities, such as rental management and maintenance processes.
3. Provides ongoing training support to improve team capacity in addressing housing needs effectively.
4. Identifies training needs through collaboration with the Housing Manager and community feedback.
5. Tracks participation and evaluates the effectiveness of training programs, incorporating improvements as needed.
6. Ensures training materials are culturally relevant and align with Esquimalt Nation values and traditions.

Funding applications

1. Submits funding applications on behalf of the Nation.
2. Responsible for accurately reporting based on any and all reporting requirements from Funding sources.
3. Liaises with the Housing Manager to determine the status of funding applications.
4. Uses provided resources to source additional funding opportunities.
5. Submits, tracks, and follows up with members from outside organizations and the Government to ensure that all required information has been submitted.
6. Communicates in a timely and efficient fashion with members, Chief & Council, administration staff, and outside agencies.

Administrative

1. Drafts letters, memos, notices, and other correspondence to community housing members.
2. Communicates with colleagues and supervisors in a timely fashion.
3. Produces accurate and well-formatted documents using various word processing and spreadsheet software.
4. Plans for and maintains a detailed budget.

Other related duties as assigned.

TEAM Core Competencies

1. On time, ready to work each day.
2. Desire to serve the Nation members and the ability to put the greater good before personal feelings and resentments.
3. Belief that traditional processes of inclusiveness, dealing with conflict, respectful communication, and the connectedness to the spirit of the land is the respectful way to carry out all Nation business.
4. Share in a spiritual base upon which to build all conduct and decisions.
5. Share in a commitment to living life today following the teachings of the elders, we honor the Esquimalt Nation traditions and will attempt to use them in our daily work life.

Knowledge, Skills, and Abilities

1. Knowledge of Esquimalt/Indigenous people and culture.
2. Strong interpersonal skills and ability to interact with people from various backgrounds.
3. Excellent member/client service skills.
4. Strong communication (verbal and written) skills.
5. Sound understanding of budget management.
6. Ability to maintain confidentiality.
7. Attention to detail and accuracy.
8. General office administration skills.
9. Ability to operate standard office equipment (phone, fax machines, photocopier, printer, etc.).
10. Basic proficiency in Microsoft Windows and Microsoft Office.

Training, Education, and Experience

1. Grade 12 or GED equivalent.
2. Must possess a valid Class 5 Driver’s License.
3. Experience working in an office administration capacity.
4. Experience in submitting funding applications is preferred.
5. Successful completion of Rent Smart Program preferred.

· Pursuant to Section 41 of BC Human Rights Code, preference may be given to qualified applicants of Indigenous ancestry (First Nations, Metis, and Inuit), with the required combination of education and experience.

Critical Success Factors

Committed to our guiding principles:

1. Every individual reflects the whole.
2. Connect our spirituality to our work.
3. Promote self sufficiency.

Job Type: Full-time

Pay: $26.01-$33.44 per hour

Expected hours: 32 – 40 per week

Benefits:

1. Dental care
2. Employee assistance program
3. Extended health care
4. Life insurance
5. Paid time off
6. RRSP match
7. Vision care

Application question(s):

1. Have you completed Grade 12 or possess a GED equivalent?
2. Do you have experience working in an office administration role?
3. Do you have a valid Class 5 Driver’s License?
4. Are you legally authorized to work in Canada?

Work Location: In person