Housing Case Manager

Summary

We are seeking a dedicated and compassionate Housing Case Manager to join our team. The Housing Case Manager will play a crucial role in supporting individuals and families who are experiencing homelessness by providing housing placement services and supportive care. This position requires a proactive approach to housing placements, client advocacy, and comprehensive service coordination. If you are passionate about helping individuals and families overcome homelessness, we would love to hear from you. Catholic Charities of Acadiana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities

1. Housing Placement
   1. Complete the admission process for all new Permanent Supportive Housing (PSH) participants.
   2. Verify homeless eligibility of all PSH participants and conduct initial needs assessments.
   3. Provide transportation, bus vouchers, and ensure immediate needs (food, clothing, hygiene products) are met for new PSH participants.
   4. Complete household assessments, document homelessness, and develop service plans for eligible clients.
   5. Assist with housing search and placement, including landlord negotiations and lease guidance.
   6. Perform HUD home inspections and ensure leasing requirements are met.
   7. Provide moving, furnishing assistance, referrals, and guidance.
2. Supportive Services
   1. Help clients secure mainstream benefits (food stamps, SSI/SSDI, VA benefits, medical insurance, etc.).
   2. Assess medical and health needs, making appropriate referrals for care.
   3. Offer employment and vocational service referrals.
   4. Provide supportive counseling and connect clients to community resources.
   5. Document all services in the Homeless Management Information System (HMIS) within 24 hours of service delivery.
   6. Maintain SSI/SSDI Outreach, Access, and Recovery (SOAR) certification.
   7. Perform any other duties assigned by the supervisor.

Job Qualifications

1. High school diploma/GED required, with two years of service coordination or related social service experience. A bachelor's degree is preferred.
2. Knowledge of homelessness and housing programs is highly beneficial.
3. Experience working with individuals and families experiencing homelessness.
4. Familiarity with de-escalation techniques, harm reduction strategies, and crisis intervention.
5. Exceptional problem-solving, communication (both oral and written), and organizational skills.
6. Proficiency in standard software applications and the ability to manage digital files and navigate the internet.
7. Valid LA driver's license and access to an insured motor vehicle to transport clients.

Job Specifications

1. Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time.
2. Job Type: Full-time
3. Benefits:
   1. Dental insurance
   2. Flexible spending account
   3. Health insurance
   4. Life insurance
   5. Retirement plan
   6. Vision insurance