Housing Case Manager

Atlantic Community Shelter Society (ACSS) is a not-for-profit organization funded by the Department of Community Services and governed by a volunteer Board of Directors. ACSS is a new enterprise undertaken in response to a serious and urgent need to address homelessness within the community of Halifax Regional Municipality. ACSS's temporary pallet housing and tiny home solutions will be offered to individuals to provide protection, safety, and security. This approach allows the basic needs of individuals to be met while more permanent housing solution opportunities are identified. Every person living at ACSS will have individual plans to identify their unique challenges and needs and a solution-oriented approach to overcome the barriers that prevent them from securing permanent housing.

Job Purpose
The Housing Case Manager (HCM) plays a vital role in the delivery of services to individuals experiencing homelessness by offering essential services and resources. The responsibilities encompass providing crucial housing assistance and support to adults facing various challenges. This includes the pursuit of stable and self-sufficient living arrangements whenever feasible. The HCM establishes and nurtures strong partnerships with the residents and resources in the surrounding communities, contributing to an expanded pool of available housing options. They methodically identify, evaluate, and address issues, devising adaptable action plans. Additionally, they ensure residents' fundamental needs are fulfilled and facilitate connections to pertinent community services. Maintaining accurate records and statistical data is an integral part of their role.

Job Duties and Responsibilities

1. Provides housing loss prevention and housing stabilization services to vulnerable adults.
2. Completes needs assessments, applications, and forms with clients; identifying individual challenges and finding person-centered solutions to address these challenges.
3. Provides navigation services throughout the housing continuum and connects clients to provincial programs and community organizations.
4. Secures and maintains stable, independent living situations where possible.
5. Builds solid working relationships with landlords and property managers to increase available housing opportunities.
6. Acts in a supportive role to the Manager of Community Connections and is expected to learn and apply the guidelines and principles of each program.
7. Discusses, isolates, and assesses issues and develops a flexible plan of action.
8. Enters accurate client information into a database for one of several programs in a timely manner; keeps record of all interactions with clients.
9. Assists new staff, volunteers, or students.
10. Be prepared to provide emergency first aid or naloxone to clients when working in the community or at a supportive housing site.
11. Participates in committees and project teams as required.
12. Undertakes related duties as assigned, consistent with the position.
13. Other duties may be assigned as needed to ensure the efficient operation of programming within and the surrounding community.
14. Regular/occasional attendance at meetings/events that may require work and minimal travel outside of normal hours of operation.

Candidate Profile

Requirements:

Post-Secondary Education, preferably in the Social Services, Addictions, or Health Fields.
Experience working with Mental Health and Addictions, required.
First Aid/CPR.
Driver's License and access to own vehicle, required.

Other:

Willingness to support volunteer and student placements by modeling professional behavior.
Be knowledgeable of Nova Scotia OH&S Act and Regulations.
Strong collaborative approach to delivering and developing programs and services.
Strong time management skills with the ability to manage a workload with multiple priorities.

Personal attributes: Autonomy, Leadership, Compassion, Empathetic, Team Player.

Starting salary: $26.00/hour, 40 hours/week.

Job location: HRM, willingness to travel within HRM.

Work schedule: Monday to Friday (varying hours between 7am-7pm). Evening and/or weekend work required at times to meet resident needs.

How to Apply

Contact: Chelsy Flemming, Director of Human Resources by clicking "Quick Apply".