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The Housekeeping Services Representative interacts with students and guests frequently. It is imperative that they are friendly and patient and demonstrate a high degree of customer service in all situations. Housekeeping Service Representatives are responsible for cleaning student/guest rooms and maintaining cleanliness standards in all assigned cleaning areas.
2. Essential Functions and Basic Duties
Maintain an up to date and accurate list of supplies on hand
Inform manager or supervisor when supplies are running low
Cleaning of all common areas that may be assigned by floor or section, including:
Common restrooms
Lobby
Common lounges, kitchens, and laundry rooms
Hallways
Furniture and fixtures
Windows
Elevator
Storage rooms
Inspect rooms for damages and maintenance problems during cleaning and report any deficiencies appropriately.
Ensure rooms are properly stocked with amenities
Expected to clean 15 guest rooms per day
Organize housekeeping cart prior to leaving at the end of the day
Other duties as assigned
Health & Safety
Work in the manner and with the protective devices, measures and procedures required by the OHSA, regulations, and Campus Living Centres (e.g. wearing safety shoes, confining hair, jewelry, or loose clothing around moving parts, etc.).
Online training modules and in-person training must be completed before starting regular duties.
WHMIS 2015 and GHS system, and standard operating procedures training must be completed prior to beginning regular duties.
3. Qualifications
Education: High School Diploma or greater
Skills/Abilities:
Must possess ability to perform physical tasks
Must possess superior positive attitude
Must possess the ability to work in a team environment
Must be able to take direction from supervisors
Experience:Minimum 1 year experience in similar role an asset