Hotel General Manager / Directeur général d'hôtel

We are seeking a dynamic, bilingual (English and French) Hotel General Manager with extensive experience in lifestyle hotels and food & beverage operations to lead the pre-opening and opening processes of our new Tapestry by Hilton hotel in Montreal, QC. The ideal candidate will be instrumental in establishing and maintaining our hotel's operations and reputation in this vibrant city.

About the Hotel:

Our new Tapestry by Hilton hotel in Montreal boasts 75 rooms designed for lifestyle-focused adult clientele, including long-stay apartments. Strategically situated next to the Notre-Dame-de-Grâce (NDG) borough, the hotel is nestled in a beautiful, lush residential area, surrounded by Monkland Avenue and Sherbrooke Street, known for their local boutiques and restaurants.

Job Responsibilities:

The General Manager will oversee the pre-opening and opening phases of the hotel, ensuring all operations align with Hilton's high standards and the Tapestry brand's unique offerings. Key responsibilities include:

• Lead and manage pre-opening activities, including staffing, training, and operational setup.
• Collaborate with Hilton corporate teams and local stakeholders to execute the opening strategy.
• Establish and maintain operational excellence across all departments, from guest services to facilities management.
• Develop and implement marketing and sales strategies to position the hotel effectively within the local market.
• Ensure compliance with Hilton brand standards and local regulations.
• Foster a culture of exceptional guest service and employee engagement.
• Manage financial performance, budgeting, and cost control measures.
• Continuously monitor and enhance guest satisfaction metrics.
• Utilize bilingual skills (English and French) to effectively communicate with guests and teammembers.

Qualifications:

• Extensive experience as a Hotel General Manager, particularly in pre-opening or opening roles.
• Proven experience in lifestyle hotels and food & beverage operations.
• Previous experience with Hilton or similar upscale hotel brands is highly desirable.
• Fluent in both English and French with strong communication skills.
• Degree in Hospitality Management or a related field is an asset.
• Demonstrated leadership abilities with a successful track record in hotel management.
• Strong understanding of hotel operations, including sales and revenue management.
• Ability to work effectively in a multicultural environment with diverse teams.
• Strategic thinker with excellent problem-solving skills.
• Passionate about delivering exceptional guest experiences and driving operational excellence.

Compensation:

• Competitive Salary, Bonus Plan & Benefits Plan

Job Type: Full-time

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Hilton: 1 year (preferred)
• General Manager at Hotel: 1 year (required)

Work Location: In person