hotel assistant manager

Experience: 2 years to less than 3 years

Work Setting:

• Hotel, motel, resort

Tasks:

• Develop and implement policies and procedures for daily operations
• Conduct performance reviews
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Organize and maintain inventory

Computer and Technology Knowledge:

• MS Word
• Central reservation system (CRS)
• MS Excel
• MS Office
• MS Outlook

Work Conditions and Physical Capabilities:

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking