Host/ Server Assistant - The Rec Room Deerfoot

Host/ Server Assistant - The Rec Room Deerfoot

Work location: Deerfoot The Rec Room

City: Calgary

What you will do:

The Host/Server Assistant role is a multifaceted position, combining all aspects of restaurant support. The Host/Server Assistant will be responsible for providing high levels of customer service to all restaurant guests by delivering prompt service and maintaining a strong working knowledge of menu items, entertainment options, and ongoing promotions. Responsibilities include delivering food and beverages, clearing tables, and ensuring that orders are correct and presented well.

Job Duties:

• Greet guests upon entry and ensure comfort navigating the dining and gaming areas.
• Receive and record guests' reservations and assign tables.
• Maintain familiarity with all menu items.
• Ensure guest satisfaction with food and service, and attend to complaints.
• Notify leadership of necessary dining room supplies and equipment.
• Inspect dining and serving areas and equipment.
• Support and coordinate activities of food and beverage servers.
• Clean designated areas according to hygiene requirements.
• Change table linen as required.
• Deliver prepared food to guests, ensuring timely and accurate service.
• Monitor food distribution and ensure quality standards are met.
• Collaborate with wait staff to clear and clean tables.
• Stock service stations with necessary items.
• Assist with maintaining cleanliness in the restaurant and bar areas.
• Other duties as assigned.

Qualifications

Requirements:

• High school diploma or GED required. Applicants must be 18 years of age or older.
• Strong customer service and troubleshooting skills.
• 1-3 years of experience in a similar capacity is an asset.
• Exceptional conflict resolution and communication skills.
• Able to work well under pressure in a fast-paced environment.
• Strong attention to detail and professional appearance.

Work Conditions:

• Ability to work evenings and weekends.
• Required to stand and walk for extended periods.
• Lifting or moving up to 50lbs may be required.

Inclusion & Diversity

Cineplex is an equal opportunity employer committed to hiring and retaining a diverse workforce. We encourage applications from all walks of life.

Interested applicants please apply today.