Hospitality Worker I & II

Now Hiring Food & Beverage Hospitality Workers I & II

Casual, Part Time Evenings & Weekends

In Medicine Hat, you'll enjoy endless sunshine and a vibrant community. Here at the City of Medicine Hat, you'll be part of an exciting new vision, experiencing thrilling challenges as one of the doers making great things happen for your hometown. We're looking for enthusiastic individuals to join our Food & Beverage team, where you'll gain valuable experience working for a dynamic organization. You'll be responsible for preparing, distributing, and selling food, beverages, and merchandise to patrons at events like Tigers Games, concerts, and entertainment events at venues such as Co-Op Place and the Esplanade. These casual positions offer flexible evening and weekend shifts, with some daytime hours, providing a perfect opportunity for career growth and community engagement in a supportive and engaging environment.

Your Key Responsibilities:

Hospitality Workers I

• Sets up, open, and close the hospitality booth while ensuring the work area is neat and clean.
• Prepare and serve beverages for sale, including in-seating service during events.
• Handle retail sales and complete reconciliations following approved cash handling procedures.
• Provide general information about the facility, services, events, and attractions when needed.
• Operate kitchen equipment, such as the grill and deep fryer, for food preparation, adhering to portion sizes, cooking methods, and quality standards.
• Monitor ice levels in concessions and ensures prompt deliveries as needed.
• Remove and dispose of recyclables and garbage around food service areas properly.
• Demonstrate excellent customer service skills, projecting a positive image of self and the organization while being reliable and organized.

Hospitality Workers II

• Oversee the preparation, distribution, and sale of food and beverages at various City facilities, ensuring work areas are kept neat and clean.
• Provide direction to Hospitality Workers I and ensure inventory counts are performed and recorded pre and post events.
• Maintain cash floats, including opening, distributing, making change, and collecting at the end of the day.
• Responsible for reconciling sales with the point-of-sale system at the close of each day.
• Ensure patron satisfaction by responding promptly and courteously to requests and concerns.
• Accept payments from patrons and issue change according to the City's cash handling procedures.
• Prepare and serve alcoholic beverages in accordance with the Alberta Gaming and Liquor Act.
• Project a positive image of self and the organization.

Qualifications:

• The ideal candidate will demonstrate flexibility and be available to work a casual schedule, including evening and weekend shifts.

Hospitality Workers I

• Must be at least 15 years of age.
• Previous experience in food preparation and customer service is considered an asset.
• Successful completion or ability to obtain Food Safe certification.
• Competitive rate of pay: Starting at $15.00/hr.

Hospitality Workers II

• Must be at least 18 years of age.
• Successful completion of Grade 12 or High School equivalency diploma.
• Minimum of two (2) years' experience in the food & beverage service industry, including six (6) months supervisory experience.
• Legally permitted to serve alcohol and successful completion or ability to obtain an Alberta ProServe certification.
• Competitive rate of pay: Starting at $17.00/hr.

Why join us

• Make a difference: Contribute to the growth and development of our employees, fostering a culture of continuous learning and professional advancement.
• Collaborative environment: Work alongside passionate professionals dedicated to achieving excellence and driving positive change within the organization.
• Career growth opportunities: Access to ongoing training, development programs and advancement opportunities to support your professional growth and career aspirations.