[Hiring] Senior DevOps Engineer @Coconut Software

Sep 30, 2024 - Coconut Software is hiring a remote Senior DevOps Engineer. Salary: competitive salaries based on experience. Location: Canada.

Senior DevOps Engineers at Coconut Software act as the technical leads for projects by creating solutions that keep us at the top of our infrastructure game. In joining our growing team, the Senior DevOps Engineer will be an integral part of site reliability at Coconut. They will be responsible for evolving our infrastructure, improving Stability and Performance, optimizing resource allocation, and bringing innovation to the CI/CD pipeline. Security is at the heart of our culture and the Senior DevOps Engineer will document and practice the highest security standards. This role is perfect for a self-starter who is keen to operate with minimal supervision to deliver key initiatives.

• Work within a team of like-minded professionals to plan, deploy, and maintain critical business applications
• Lead through mentorship while elevating junior and intermediate team members
• Develop and maintain our Kubernetes cluster
• Lead reliability projects and provide guidance for the team’s initiatives
• Support implementation of continuous deployment through cloud solutions
• Understand how IT operations are managed, identify recurring issues, and work with IT & Business partners to remediate using the problem management process
• Utilize various open source technologies
• Use various tools to orchestrate innovative solutions
• Build independent web based tools, microservices and solutions
• Write scripts and automation using Perl/Python/Groovy/Java/Bash
• Configure and manage data sources like MySQL
• Manage source control including SVN and GIT

• Bachelor’s Degree or equivalent working experience
• Expert understanding of DevOps engineering best practices
• 5+ years of hands-on experience as an SRE or DevOps Engineer
• 3+ years cloud networking experience and working in a DevOps environment
• Experience in building Cloud Native web applications in AWS
• Strong proficiency in Terraform
• Extensive experience with:
• Implementing and managing Kubernetes
• Cloud infrastructure
• CI/CD
• Fluency in the use of monitoring tools
• Strong background in Linux / Unix Administration
• Ability to use a wide variety of open source technologies and cloud services to improve the continuous deployment process
• A solid understanding of code and script (PHP, Python, Perl and/or Ruby)
• Have working experience with server architecture, DNS, ipv4/ipv6, acl
• MariaDB and Redis management
• Strong critical thinker with problem solving aptitude
• Excellent communication skills, both in verbal and written correspondence
• Bonus if you have Financial Industry experience or knowledge

• “Cabana Days” - our version of a flexible work week! To enable our employees to do their best work, offering flexibility to prioritize what is important and to take time needed for rest and rejuvenation when possible based on business and operational needs.
• Ability to do your job in a supported, but still flexible environment;
• Supported professional development, learning & career opportunities - be supported in your growth journey!
• Regular 1:1 coaching with your leader and regular connection to a passionate executive team
• Work in a team big enough for growth but lean enough to make a real impact

A full range of benefits to keep you happy & healthy;

• Competitive Salaries - we pay fairly based on experience and expertise, not your ability to negotiate!
• Health & Dental Benefits, Virtual Care, & Disability top up - all starting from day 1!
• Virtual mental health and EAP platform
• WealthSimple GRSP & Matching
• Annual Wellness Benefit ($1000 per year)
• Opportunity to work remote - anywhere in Canada!
• Employee Options - everyone shares in our success!
• Internet Subsidy on each paycheck
• Tiki Bucks Incentive Program - everyone is entitled to earn bonuses!
• A People First Company - 4.6 rating on Glassdoor
• Recently named #4 on the Top 10 Best Workplaces in Canada

Mission
Match customers with the right expert, at the right time, so no opportunity is lost.

Values
Collaboration. Honesty. Empathy. Elevate. Resilience. Service Excellence.

Coconut Software makes it effortless for customers to connect with their bank or credit union. Our appointment scheduling, queue management, and video banking solutions are used by leading financial institutions across North America, including RBC, Arvest Bank, Vancity, and Rogue Credit Union. Organizations that use Coconut benefit from a seamless customer experience that improves NPS, reduces wait times, and increases conversion rates.

To date we have raised close to 40M and have been doubling revenue year after year. The team at Coconut has ambitious growth plans to continue to scale the business to new heights by owning the North American market and delivering innovative solutions to our customers.

Coconut has a company culture that is best in class. We foster a community that is unconditionally inclusive, and in return ask that our people contribute their differing perspectives, ideas and experiences for one common purpose: to advance the way people live and work in an environment of diversity, equity and inclusion and workplace belonging.

Coconut Software is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.