Head Lifeguard

Staff - Union

Job Category CUPE 116 Aquatic Centre Job Profile CUPE 116 Aquatic Centre Salaried - Head Guard Job Title Head Lifeguard Department Aquatic Instructors | Aquatic Centre Compensation Range $4,317.00 - $4,878.00 CAD Monthly Posting End Date April 10, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary
The Head Guard will directly supervise part-time shift supervisors and lifeguards, and supervises checks and participates in the work of part-time subordinates engaged in lifeguarding, maintenance, custodial, and clerical/cashiering tasks. In addition, the incumbent participates in program development and promotion and, while considerable independence of judgment and action is exercised with respect to matters of a routine nature, difficult or unusual problems are referred to a superior who reviews work performance on the basis of effectiveness of services rendered and quality of instructional programs provided to the public. The shifts from this role will vary depending on workload and season, however the shift schedule for this position is primarily afternoon/evenings and weekends.

Organizational Status
Athletics & Recreation (A&R) is a department within the VP Students portfolio, with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 125 employees, and is led by a strong cross-unit management team. It services over 60,000 students through recreational programming, 26 varsity teams, and 13 competitive clubs along with thousands of members of the UBC community.

This is an aquatic leadership position in assisting a superior in directing the provision of aquatic instructional and recreational programs in a multi-purpose aquatic facility.

Work Performed

1. Supervises, checks, and participates in the work of a moderate-sized group of full-time and part-time subordinates engaged in instructional, lifeguarding, maintenance, custodial and clerical/cashiering work.
2. Participates in the interviewing, selection and evaluation of part-time staff and volunteers.
3. Plans and conducts orientation and in-service training of staff to ensure an understanding of life support systems and techniques, and departmental policies and procedures; instructs staff on emergency procedures by updating methods and knowledge of water safety, aquatic skills and general facility safety on a continual basis.
4. Ensures that established standards of cleanliness and safety are enforced.
5. Answers inquiries from guests and staff and handles complaints of and about staff regarding the day to day operation of the facility.
6. Prepares and maintains a variety of records and reports related to the work.
7. Assists in the recruitment and training of Lifeguard/Instructors and shift supervisors.
8. Ensures that daily tasks are completed.
9. Assists in programming & auditing courses and entering grades in registration software (PerfectMind).
10. Supports staff and team by assisting in scheduling and schedule coverage.
11. Supports staff by lifeguarding or acting as a Shift Supervisor as necessary.
12. Other duties as assigned.

Consequence of Error/Judgement
In addition, the incumbent participates in program development and promotion and, while considerable independence of judgment and action is exercised with respect to matters of a routine nature, difficult or unusual problems are referred to a superior who reviews work performance on the basis of effectiveness of services rendered and quality of instructional programs provided to the public.

Supervision Received
This position will report to the Senior Manager, Programs and Operations or delegate with direction from the Facilities Manager pertaining to maintenance and safety. This individual will be expected to work independently in accordance with established objectives and exercise initiative and judgment. Processes and procedures will be developed in consultation with administration.

Supervision Given
Directly and indirectly supervises and checks the work of a moderate-sized group of full-time and part-time subordinates engaged in instructional, lifeguarding, maintenance, custodial and clerical/cashiering work. Trains and maintains emergency and lifesaving standards of the lifeguarding team.

Minimum Qualifications
Post-secondary education supplemented by courses in lifeguarding, lifesaving, aquatics, fitness instruction and pool maintenance, some advanced instructor certifications are preferred and Post-secondary education, Current National Lifeguard, Water Safety Instructor and Standard First Aid certifications required. National Lifeguard Instructor, First Aid Instructor, Water Safety Instructor Trainer or other advanced instructor certifications are preferred.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Sound related supervisory experience or the equivalent in training and experience.
• Ability to anticipate problems and issues and plan ahead.
• Ability to listen actively and attentively, and obtain clarification as required.
• Ability to provide quality service to customers in a courteous, patient manner.
• Ability to work effectively independently and in a team environment.