Hardware Deployment Lead

Are you an experienced Deployment Lead in search of your next contract opportunity? Our high-profile client is seeking to hire a Hardware Deployment Lead to join their talented team on a 6-month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!

Advantages
What’s in it for you!
As a consultant with our client, you’ll receive:

1. Highly competitive market hourly rates
2. A 6 month contract with a strong probability of extension
3. Remote interview process

Responsibilities
A day in the life
The Hardware Deployment Lead will primarily oversee the implementation of technology into our US and Canadian retail locations outside of core business hours. When not directly working with external and internal technical resources in deployments, you’ll work to coordinate deployments with other delivery resources.

The ideal candidate will have technology hardware delivery experience with strong skills in developing, maintaining, and overseeing project artifacts and living into the values of integrity and building connection.

Objectives of this role

1. Coordinate internal and external resources to ensure that projects meet scope, schedule, and quality requirements.
2. Establish and maintain strong relationships with stakeholders, providing consistent updates on project status, risks, and changes.
3. The split between evening and daytime work would typically be 60% night /40% day.

Additional Responsibilities

1. Pre-deployment preparation
2. Coordinate pre-deployment site surveys to identify potential challenges (e.g., space constraints, power availability, network connectivity).
3. Develop precise overnight deployment schedules aligned with operational downtime windows.
4. Prepare and communicate backup plans with on-site deployment team and Project Manager for equipment, technician availability, and unexpected delays.
5. Ensure all hardware and tools are delivered to each site ahead of the deployment night.
6. Ensure that deployment partner has assigned technician(s) to each location and task, ensuring clarity of roles.
7. Ensure all new hardware is pre-configured (e.g., imaged, staged, and tested) before deployment to reduce on-site configuration/setup time.
8. Establish clear lines of communication for overnight teams, including escalation paths for issues.

Overnight Deployment Responsibilities

1. Monitor deployment progress across all locations to ensure tasks are completed on time, by filling in the confluence space provided by the Project Manager.
2. Ensure onsite team executes hardware replacement and post-install cleanup in adherence to identified scope, guidelines, and standards.
3. Support with any night-of escalations (e.g., site access/security/missing hardware)
4. Act as the point of contact for technicians, providing immediate coordination support for troubleshooting hardware, software, or network issues.
5. Validate that deployment team has completed work against Statement of Work.
6. Ensure technicians log completed tasks, issues encountered, and resolutions for each location in predetermined forums and formats.
7. Submit tickets as issues are identified at stores that are outside the scope of the project.

Qualifications

1. Strong technical aptitude.
2. Strong presentation, written, and verbal communication skills.
3. Experience with vendor management and working with key 3rd party strategic partners.
4. Proven success working with all levels of cross-functional teams and stakeholders.
5. Ability to consult, facilitate, and manage expectations with leadership, cross-functional teams, and vendors.

Required skills and qualifications

1. 2+ years of delivery experience as a project manager or a technical resource that was intimately involved in project coordination.
2. Experience or exposure in a retail environment is an asset.
3. Strong analytical and problem-solving abilities with a solution-driven mindset.
4. Experience with vendor management and working with key 3rd party strategic partners.
5. Proven success working with all levels of cross-functional teams and stakeholders.
6. Ability to consult, facilitate, and manage expectations with leadership, cross-functional teams, and vendors.
7. Ability to leverage appropriate project management methodologies based on project requirements.
8. Experience in coaching project team members to strengthen their abilities and skill sets.

If you are a Deployment Lead and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.

Apply below or reach out to your Randstad representative for more information.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase equity, diversity, and inclusion within the workplace.