Guest Services Representative - Front Desk

The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility.

The Front Office is also the natural place where guests direct comments, questions, suggestions, and concerns.

Job Requirements

We are looking for candidates who have excellent personal presentation and interpersonal skills. Good problem solving ability and proficiency in Hotel property management systems are required. Fluency in reading, writing, and spoken English is also necessary. The Front Desk Agent position requires continuous standing for 8 hours a day. The ideal candidate will have an outgoing personality and a can-do approach to any task! Candidates must be able to work all shifts including weekends and holidays.

Job Type

Part-time

Pay

From $17.21 per hour

Expected hours

20 – 24 per week

Additional pay

• Overtime pay

Benefits

• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• On-site parking
• Vision care

Flexible language requirement

• French not required

Schedule

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday

Experience

• Hotel & Accommodations Guest Services Staff: 1 year (preferred)
• Customer service: 1 year (required)

Work Location

In person