GUEST SERVICES NETWORK – 2024 Food Services, Housekeeping, Retail Server and Patient Registrati[...]

ENVIRONMENTAL SERVICE WORKER

Reporting to the Environmental Services Supervisor or designate, the Environmental Service Worker is responsible for performing a variety of tasks in the cleaning field, such as washroom cleaning, hard and soft floor care, all types of housekeeping (patient rooms, office areas), and waste handling and disposal (pick-up, transport, compact, and package for off-site disposal). Other duties as assigned. The Environmental Service Worker complies with the Occupational Health and Safety Standards for the hospital and is proactive in promoting a safe work environment.

QUALIFICATIONS

• Ability to read, write and follow instructions and measurements in English
• High standards of sanitation and safety
• Reliable and responsible work standards
• Ability to work well with others and also with minimal supervision
• Ability to correctly operate (push, pull, grip) various types of industrial cleaning equipment
• Must be able to lift 50lbs maximum, with frequent lifting and/or carrying of objects weighing up to 50 lbs., when handling supplies
• Must be able to stand/walk on hard floors for prolonged periods without causing undue strain
• Must be able to reach and bend in order to clean high and low surfaces
• Must be able to climb and balance on ladders in order to clean windows, vents, etc., and change curtains and drapes
• General good health and a level of fitness appropriate for the demands of the position
• Ability to work safely in accordance with all aspects of the Occupational Health & Safety Act
• Ability to work within a collaborative interdisciplinary team approach

EDUCATION/TRAINING EXPERIENCE:
Grade 12, or GED Certificate

FOOD SERVICE WORKER (FOOD SERVICES)

Will perform assigned duties in the assembly, production and distribution of food to patients. This includes the preparation of salads, sandwiches, special diet items, hot food items, short-order items, tray pick up and delivery of food and beverages, completion of food requisitions, and responsible for cleaning and sanitizing dishes, work surfaces, and equipment. The Food Service Worker complies with the Occupational Health and Safety Standards for the hospital and is proactive in promoting a safe work environment.

QUALIFICATIONS

• Good oral and written communication skills
• High standards of sanitation and safety (follow HACCP Guidelines)
• Good interpersonal skills (good body language, personable, friendly)
• Knowledge and experience in food service (follow proper pulling, panning, storage, rotation of product)
• Demonstrates a mature, professional and responsible attitude
• Ability to work within a collaborative team environment
• Must be able to stand/walk on hard floors for prolonged periods without causing undue strain
• Must be able to reach and bend in order to clean high and low surfaces
• Must be able to climb and balance on ladders in order to clean windows, vents, etc., and change curtains and drapes
• Ability to work safely in accordance with all aspects of the Occupational Health & Safety Act
• General good health and a level of fitness appropriate for the demands of the position

EDUCATION/TRAINING EXPERIENCE:
Ministry of Health Food Handling Certificate
Grade 12 diploma, or GED Certificate

RETAIL SERVER (TIM HORTON'S)

Responsible for delivery of quality service to main lobby kiosk while maintaining the brand partner standards. Will be required to wear Retail Server classification uniform and will be working in a fast-paced environment, serving coffee and cash handling. The Retail Server complies with the Occupational Health and Safety Standards for the hospital and is proactive in promoting a safe work environment.

QUALIFICATIONS

• Previous cafeteria/Tim Horton’s experience an asset
• Ability to manage cash register and end of shift cash outs – Math skills required
• Excellent inter-personal and communication skills
• Ability to perform duties in a customer-focused environment
• Ability to work within a collaborative team environment
• Ability to work safely in accordance with all aspects of the Occupational Health & Safety Act
• High standards of sanitation and safety
• Demonstrates mature, professional and responsible attitude
• General good health and a level of fitness appropriate to the demands of the position

EDUCATION/TRAINING EXPERIENCE:
Ministry of Health Food Handling Certificate
Grade 12 diploma, or GED Certificate.

PATIENT REGISTRATION PORTER

Under the direction of the Guest Services Coordinator or designate, the Patient Registration Porter while working in a team environment, will transfer patients and their personal belongings to the appropriate accommodations, transport patients to and from Diagnostic areas, patient floors and other clinical areas. The Patient Registration Porter assists nursing with patient transfers, assists nursing departments with all nursing transfers, cleans and sterilizes patient stretchers, wheelchairs, etc. Performs a variety of non-technical duties within the department including maintaining adequate level of supplies and carrying out other duties as may be assigned within the scope of their areas of responsibility and all other duties as assigned by management. The Patient Registration Porter complies with Occupational Health and Safety Standards for the hospital and is proactive in promoting a safe work environment.

QUALIFICATIONS

• Ability to read, write and follow instructions in English - required
• Manual dexterity, motor coordination and physical strength – required
• Demonstrate knowledge of the operation and care of patient transport equipment - preferred
• Basic Cardiac Life Support certification –preferred
• Demonstrate ability to attain Crisis Intervention Training and Code White certificate - required
• Demonstrate knowledge of proper body mechanics for lifting, transporting and ambulating patients – required
• Display an interest in performing multi-related jobs and demonstrate good judgment and problem-solving ability - required.
• Previous patient care experience-preferred;
• Ability to work within a collaborative interdisciplinary team approach;
• General good health and a level of fitness appropriate for the demands of the position - required

EDUCATION/TRAINING EXPERIENCE:
Grade 12, or GED Certificate

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.