Job Requirements
They are looking for a Guest Service Agent who thrives on working in a positive, friendly and team-oriented environment. As the first point of contact with guests, you should have a genuine interest in customer service, a passion for Whistler, and a professional, outgoing personality.
This position requires weekend work and can offer a flexible, 3 or 4-day work week with longer shifts so that you can enjoy 3 or 4 days off a week.
Languages: English
Experience: Customer service: 1 year (required)
Salary: $22.00 to $24.00 per hour for up to 40 hours per week
Start: As soon as possible
Responsibilities:
- Responsible for the spa reception (Booking and Confirming Spa appointments, Performing cash out reconciliation)
- Opening and/or closing the Spa
- Coordinating with Hotel staff and management on a daily basis
- Conclude and maintain inventory
- Maintain a clean, safe, fully stocked and well-organized work area.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Support management team in projects
Skills:
- Very detail-oriented and organized
- Ability to multitask and operate efficiently
- Outgoing, friendly and genuine disposition
- Professional and educated with oral and written communication
- Administrative and computer skills are an asset (knowledge of google drive, Microsoft, and POS systems in general)
Experience Required:
- Previous experience working in customer service
- Experience in either hotel, spa, restaurant or a customer service-based business
Position Requirements:
- Part-Time or Full Time (mix of AM & PM shifts) – Option to work longer shifts to enjoy a 3 or 4-day weekend.
- Requires weekend work
- Contract term: Until Oct 1 Minimum
This person will thrive in the business if:
- They are friendly, positive and outgoing.
- Passionate about customer service and wellness.
- Flexible and adapts easily to different situations.
- Likes to be busy, work independently, multitask and is organized.
- Truly cares about the success of the business and team.
Compensation Plus:
- Additional cash bonuses for contract completion
- Additional cash incentives for meeting performance goals
- Retail commission
- Extended Health / Dental Benefits options
Benefits:
- Company events
- Extended health care
- Flexible schedule
- Store discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Ability to commute/relocate:
- Whistler, BC: Reliably commute or plan to relocate before starting work (required)