Group Manager, AML Financial Crime Risk Investigation, (High Risk Customer and Politically Expo[...]

Work Location: Canada

Hours: 37.5

Line of Business: Financial Crime Risk Management

Pay Details: We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

The High Risk Customer (HRC) and Politically Exposed Person (PEP) Programs consist of dedicated and specialized teams with AML subject matter experts who have accountabilities to conduct the enhanced due diligence of high-risk customers and PEPs. Within the HRC and PEP Programs resides a team led by Senior Manager, High Risk Customer & PEP Program Management, Strategic and Initiatives with accountabilities for supporting the AVP, Head of EDD and High Risk Investigation with the management of the HRC and PEP Programs.

The Group Manager, AML Financial Crime Risk Investigation, (High Risk Customer and Politically Exposed Persons Programs, Customer Risk Analysis, Trends and Reporting) reports to the Senior Manager, High Risk Customer & PEP Program Management, Strategic and Initiatives. The Group Manager supports the Senior Manager, and the AVP with the management and oversight of the High Risk Customer Program in Canada focusing on analysis of the HRC and PEP portfolios which includes development of key performance indicators, key risk indicators, metrics, monitoring and reporting of trends, typologies, and reporting/briefing to the AVP, other executives, AML committees and Board of Directors.

The Group Manager is a subject matter expert and advisor to the Senior Manager and AVP on HRC and PEP programs with respect to monitoring of the inherent risk associated with the HRC and PEP portfolios followed by monitoring and reporting of effectiveness of the controls to mitigate the inherent risk.

CUSTOMER

• Provide support to the Senior Manager and the AVP with the oversight and management of the High Risk Customer Program focusing on analysis of the HRC and PEP portfolios which includes identification, monitoring and reporting of inherent risk; development and implementation of key performance indicators, key risk indicators, metrics; monitoring and reporting of trends, patterns, behaviors, typologies as well as effectiveness of controls to the AVP, other executives, AML committees and Board of Directors.
• Design and implement key performance indicators, key risk indicators and other metrics for monitoring of the controls and processes.
• Design, implement and conduct ongoing analysis of the HRC and PEP portfolios for identification, monitoring and reporting of inherent risk and the effectiveness of the controls for feedback to the stakeholders.
• Design and implement reporting and dashboard for the monitoring and reporting of the health of the HRC and PEP programs.
• Lead and develop a team of professionals who provide oversight, expert guidance, and advisory services related to HRC and PEP Programs.
• Lead and develop Customer Risk Analysis, Trends and Reporting Program while including Canadian legislations, risk, trends, analysis from EDD and PEP reviews and investigations.
• Take corrective action and recommend or implement changes to the program, as required.
• Provide guidance, counsel, advise and direction on HRC/Enhance Due Diligence and PEP requirements as per the Bank's AML/ATF policies, standards, framework, Canadian legislations and procedures.
• Ensure that other ongoing activities are performed according to Bank's AML/ATF policies, standards, framework, Canadian legislations and procedures for the HRC and PEP Programs.
• Manage a team of AML professionals providing oversight and control related advisory services relating to the HRC and PEP Programs.
• Lead a team of professionals and managers to achieve business / operational objectives, maintain effective day-to-day operations and deliver quality service with business objectives.
• Provide guidance and direction to team members within own area of specialization and focus.
• Review and assess incoming files and allocate to appropriate Investigators/Investigative Specialists.
• Collaborate with counterparts from other institutions and/or external organizations to gather intelligence information, emerging risk, trends and typologies for training and development.
• Identify and communicate procedural weaknesses to businesses and ensure processes for remediation are in place.
• Maintain strong awareness of emerging trends and investigative techniques for own area of specialty.
• Represent the department on internal projects/committees for own specialized area as necessary.

SHAREHOLDER

• Work with executive team, senior business management/ partners to develop proactive strategies, tactics to effectively manage regulatory/ compliance issues.
• Contribute to the development of the business plan, operationalize the plan and deliver on assigned service/functionality.
• Work with key business leaders to develop business plan, ensuring the optimal use of resources.
• Act as key liaison with partners and external groups and provide AML subject matter expertise.
• Monitor and communicate effectiveness of strategies, programs, and practices related to own area of accountability.
• Ensure programs, policies and practices continue to meet business needs, comply with internal and external requirements, and align with business priorities.
• Proactively identify key business opportunities, research and recommend enhancements/ modifications.
• Coordinate activities with partners across the organization.
• Ensure team operates in compliance with applicable internal and external requirements.
• Ensure appropriate reporting and escalation of issues based on risk profile.
• Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
• Protect the interests of the organization – identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issues.
• Actively assist in developing and overseeing implementation of function procedures.
• Ensure respective training procedures are well managed, meet function needs, comply with internal/ external requirements and align with function priorities.
• Consistently exercise discretion in managing correspondence and information.
• Work closely with management team to support the development of business plans.
• Participate in responding to periodic exams/audits by regulatory bodies and Internal Audit.
• Manage day to day operations of the function and participate in GAML-focused special projects.
• Responsible for updates and changes made to functional procedures and processes.
• Ensure employees are knowledgeable of and comply with Bank and industry codes of conduct.
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert.

EMPLOYEE / TEAM

• Responsible for management of the overall team providing both leadership and guidance.
• Set targets and objectives for the team, and deliver results.
• Develop a team of professionals in all aspects of related competencies and act as resource and mentor to others.
• Grow team expertise to align with business/enterprise demand and direction.
• Lead a high performing team; provide on-going feedback and performance reviews.
• Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance.
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct.
• Share knowledge, information, skills, and subject matter expertise among the team.
• Establish and foster a cohesive team; promote a fair and equitable environment.
• Act as a brand ambassador for your business area/function and the bank.

BREADTH & DEPTH:

• Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions.
• Demonstrates broad and in-depth knowledge of investigative techniques, proper protocol, and financial criminal trends.
• Working Manager role that provides overall direction to the team and assigns and reviews the caseload of others.
• Generally involved in thematic and/or more complex investigations that may have significant reputational/ organizational impact.
• Ability to present and make recommendations to senior management and executives.
• Ensure an integrated approach with other business areas, broader organization, and enterprise as appropriate.
• Coordinates and prioritizes multiple initiatives and manages resource allocation.
• Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB.
• Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines.
• Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business.
• Focus on short to medium-term issues (e.g., 6-12 months).
• Generally, reports to a Senior Manager or an executive role.

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree or relevant professional certifications, designations, or equivalent required.
• 7+ years relevant experience.
• Strong knowledge, experience of Canadian AML legislation, requirements and guidance.
• Strong knowledge and subject matter expert of HRC/EDD and PEP programs.
• Strong and advance knowledge of conducting customer risk analysis, design and implementing reporting metrics.
• Strong and advance knowledge of data analytics and reporting capabilities.
• Strong knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions.
• Excellent oral and written communication skills.
• Coaching and counseling skills.
• Ability to delegate work to others, work well independently and ability to collaborate and build positive relationships.
• Strong decision-making, critical thinking, follow through ability, analytics skills.
• Ability to respond to shifting priorities quickly and managing competing priorities.
• Skill in leading budgets and resource allocation.
• Skill in using computer applications including MS Office.
• Ability to exercise sound judgment in making decisions.
• Ability to handle confidential information with discretion.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement: N/A.