Group Function - Infrastructure Engineer

NetEase

Montreal

CAD 60,000 - 100,000

Job description

NetEase (NASDAQ: NTES) is a leading Internet company in China that includes independent R&D, operations and technology. NetEase has produced some of China’s most renowned and longest-running online PC-client games, including Fantasy Westward Journey Online and New Westward Journey Online II, as well as other highly successful games, such as Tianxia III, New Ghost, and Justice. NetEase has also achieved marked success in the global mobile games market, both with self-developed titles such as the mobile version of Fantasy Westward Journey, Invincible, Onmyoji, Knives Out, All About Jianghu, Identify V, Life After and Fantasy Westward Journey 3D, as well as with licensed games.

Our Online Game Division was established in 2001 and continues to grow with our community of game lovers. In more recent years, NetEase has increased efforts to expand into international markets including Japan and North America. Our next mission is to bring this passion for games to players around the world and to grow the community globally. Come join us in this exciting opportunity!

Job Overview

As a key team member in our Canada IT crew, the Infrastructure Engineer will build and maintain the digital backbone that keeps our game studios and teams connected. You'll be the mastermind behind our network infrastructure, making sure our developers and staff have the fast, reliable connections they need to create amazing games without technical hiccups slowing them down.

Key Responsibilities

Design and maintain robust network architectures that support game development, testing, and operational efficiencies
Configure and optimize network equipment including routers, switches, firewalls, and load balancers to ensure minimal latency
Implement and manage network security measures to protect game assets and data from threats and vulnerabilities
Monitor network performance and troubleshoot complex network issues to minimize downtime and disruption to our teams
Maintain existing on-premise and cloud servers
Collaborate with game development teams to address network-related challenges
Establish and maintain network documentation, diagrams, and standard operating procedures
Perform capacity planning and bandwidth management to ensure optimal network performance for development and office environments
Implement disaster recovery protocols and redundancy systems to ensure business continuity
Research and evaluate emerging network technologies
Provide technical guidance on network-related tasks or projects
Coordinate with third-party service providers where applicable

Essential Qualifications

3+ years of proven experience in network engineering, preferably in gaming or high-traffic digital environments
Proficient in configuring and managing enterprise-grade network equipment (Cisco, Fortigate, etc.)
Strong understanding of network protocols (TCP/IP, UDP, DNS, DHCP, HTTP/S)
Experience with firewalls, VPNs, and network security best practices
Knowledge of load balancing technologies and content delivery networks (CDNs)
Strong troubleshooting skills and ability to resolve complex network issues
Effective communication and organizational skills
Strong analytical and problem-solving abilities
Proficiency in French, English and Chinese (preferred)

Preferred Qualifications

CCNP, NSE or equivalent network certifications
Familiarity with cloud networking concepts (AWS, Azure, or GCP)
Experience with software-defined networking (SDN) and network automation tools
Knowledge of QoS implementation for real-time applications
Familiarity with monitoring tools like PRTG, SolarWinds, or Grafana
Understanding of low-latency network optimization techniques