Grocery Sales Associate

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Grocery Sales Associate is responsible for stocking and displaying fresh produce products while providing exceptional customer service that consistently exceeds expectations. Functionally reports to the Market Manager.

• Stocks, rotates and faces fresh produce products according to department procedure; trimming, washing, culling and crisping produce to ensure quality and freshness and limit shrink.
• Provides excellent customer service by greeting, assisting customers, taking special orders and responding to customer inquiries and complaints.
• Receives product deliveries, ensures order and invoice accuracy and notes discrepancies according to established departmental procedures to ensure freshness and quality.
• Checks to ensure that all floor sets, visual presentations, signage placement, etc. are faced and merchandised attractively as per quality standards.
• Actively ensures all items are rotated by first in first out (FIFO) standards.
• Effectively organizes and maintains back stock and warehouse storage according to department standards.
• Communicates respectfully and effectively with customers on upcoming events, new merchandise and product replenishment to increase sales.
• Maintains a safe and clean work environment according to all department procedures, federal and state regulations.
• Communicates fresh produce needs, adjustments, and problems to the Market Manager promptly and efficiently.
• Performs other duties as required or assigned.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in a grocery setting preferred.
• Ability to understand and implement written and verbal instructions.
• Ability to perform simple mathematical calculations.
• Ability to effectively multitask and organize workflow.
• Excellent communication and customer service skills.

Job Requirements

• Ability to exert well-paced mobility for up to 8 hours in length.
• Ability to stand, bend, stoop, and lift up to 50 lbs. in weight.
• Ability to use hand truck, cart, box cutter, ladder, label maker, and cleaning supplies.

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance.
• Paid Time Off.
• Paid Parental Leave.
• RRSP.
• Bonus program.
• Free family meal daily.
• Discounts at Eataly.
• Classes on products and Italian cuisine.
• Referral bonus program.
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.