Grocery Manager - Olds, AB - Westview Co-op

Who we are:
Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and how you can help bring our Brand to life, visit us at www.westviewco-op.crs.

What you’ll do:
The Grocery Manager will perform a variety of responsibilities in the operation, ensuring alignment with our Core Values and Brand.

1. Understanding and following Westview Co-op’s Health and Safety Program and promoting a culture of safety including all Food Safety standards.
2. Providing Exceptional Guest service to our Members and Guests and living by our Brand expectations through our “You’re at Home Here” motto.
3. Lead the direction for Team Members in all areas including Performance Management, Talent Development, Engagement, Talent Acquisition, Orientation & Onboarding.
4. Responsible for overall safe, effective operations of the Grocery Department. This includes but is not limited to scheduling, ensuring orders are placed, Brand Standards, etc.
5. Providing exceptional member service.
6. Maintaining staff levels by recruiting, selecting, orientating, developing personal growth opportunities and training employees.
7. Maintaining a safe, secure, and legal work environment.
8. Achieving results by communicating job expectations by planning, monitoring, and appraising performance through talent management including coaching and disciplining employees.
9. Coordinating workloads and enforcing systems, policies, procedures, and productivity standards.
10. Establishing strategic goals by gathering pertinent business, financial, service, and operational information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.
11. Accomplishing financial objectives by forecasting requirements; preparing annual budgets; controlling expenditures; analysing variances; initiating corrective actions.
12. Maintaining exceptional service by enforcing quality customer interactions, and solving problems.
13. Pursuing continual learning by attending educational workshops available on the CRS hub and CRS courses and marketing meetings.

We are ideally seeking candidates with the following qualifications:

1. Food Safe Certification.
2. 3 – 5 years of experience in a supervisory role in the retail food industry.
3. Self motivated, reliable, responsible, friendly and hard working.
4. Excellent written and verbal communication skills.
5. Skills in performance management, coaching, supervision, quality management, results achievement, developing budgets, implementing standards, fostering teamwork and leading a team.
6. Ability to handle pressure and provide feedback to employees in tough or uncomfortable situations.
7. Commitment to cooperative values and principles.
8. Sense of urgency, and customer first attitude.
9. Physically capable of performing dynamic and static movements, repetitive motions, and repeated lifting of up to 50 lbs unassisted.
10. Ability to work in cool and damp environments.
11. The successful applicant would be subject to a criminal record check and employment verification.

Why it matters:
Our Team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Who you are:
We are looking for a positive, approachable and motivated individual with a drive to learn. Candidates will demonstrate the following:

1. Understanding of our Values (Integrity, Community, Teamwork).
2. Exceptional Guest service skills.
3. Strong attention to detail as well as organizational and interpersonal skills.
4. Quality communication skills.
5. Ability to work effectively with others.
6. The candidate must have the ability to work evenings, days and weekends for 40 hours per week.

Westview Co-op offers the following:
- Very supportive environment that allows for learning, collaboration, growth and professional development.
- Full Benefits Plan including Extended Health Care, Dental, Life Insurance & Long-Term Disability Insurance.
- Employer Matched Pension Plan (6% Matched) at the one-year mark.
- Employee Family Assistance Program (EFAP).
- Competitive wages paid bi-weekly & Bonus Incentive Plan.
- Tuition Assistance.

Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.

We thank all candidates for their interest; however, only the applicants selected for the recruitment process will be contacted.