Golf Services Associate

The Team

Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

The Role

As a key member of our team, the Golf Services Associate is responsible for handling day-to-day operations relating to retail sales of golf merchandise and the coordination of golf course clients, including the booking of tee times and checking in guests when they arrive.

Your contributions to the team include:

1. Greet guests upon arrival to the facility.
2. Tee time check-in and reservations.
3. Retail sales and merchandising.
4. Handling point-of-sale transactions.
5. Efficiently run the first tee and keep track of pace of play.
6. Keeping facilities immaculate and always stocked.
7. Ability to work outside in guest services or driving range position if needed.
8. Light cleaning, dusting, floor washing, and detailing when needed.
9. Manage and maintain the driving range, golf clubs, and golf course equipment.
10. Support outside Guest Services personnel when required and undertake additional duties as requested by management.
11. Additional tasks and duties as assigned.

A few things we are looking for in a new team member:

1. Retail experience an asset.
2. High level of customer service.
3. Friendly, professional attitude.
4. Golf knowledge an asset.
5. Ability to multi-task and take initiative.
6. Strong team and communication skills.
7. Ability to work mornings, evenings, weekends, and holidays.

Perks & Benefits

At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.

1. Comprehensive employer-paid health, vision, and dental coverage for you and your family.
2. Access to ongoing training and development opportunities to support your career growth and advancement within the company.
3. Employee and Family Assistance Program.
4. Discounts on various resort amenities and services such as food, golf, retail, and spa.
5. Support for your health and wellness goals.
6. Registered Pension Plan (RPP) eligibility after 1 year.
7. Accommodations available for qualifying candidates.

We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to genuine hospitality. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Naturally Pacific Resort practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

The Resort

At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.

Thank you and we look forward to receiving your application!