Global Delivery and Test Manager, Deloitte Global Transformation

Date: Apr 11, 2025

Job Type:Permanent
Work Model:Remote
Reference code:128091
Primary Location:Toronto, ON
All Available Locations:Toronto, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching.

What will your typical day look like?

In the O2E Global Delivery and Test Manager role, you will work closely with the Transformation team on the following:

Delivery Management:

• Work closely between Transformation and Technology delivery teams to ensure planning and execution of deliverables meet business needs in a timely manner.
• Proactively manage stakeholder expectations, providing regular updates and addressing concerns.
• Stay closely connected to and track change requests as they arise, manage the end-to-end delivery process, ensuring smooth transitions from development to testing and ultimately to production.
• Identify opportunities for process improvement and implement best practices to enhance project delivery efficiency and effectiveness.

Test Strategy and Planning:

• Provide input into the development of detailed test plans, test cases, and test scripts, ensuring alignment with business requirements and technical specifications.
• Collaborate in the estimation of testing effort, resource allocation, and test environment management.

Environment and Configuration Management:

• Maintain accurate and up-to-date documentation of environment configurations, procedures, and troubleshooting guides.
• Lead coordination with technology teams to ensure alignment and delivery on environment requirements to meet business needs.
• Implement and maintain environment management processes, including geo-specific configuration and release management.

Test Execution and Management:

• Oversee the execution of test cases and defect tracking.
• Collaborate closely with developers to ensure timely resolution of defects and effective communication throughout the testing lifecycle.
• Responsible for reporting on test execution and communicating with stakeholders across the transformation, technology and business landscapes.

About the team

The Transformation team is responsible for identifying innovations internally and externally and applying them to Deloitte’s global transformation strategy. The team manages related strategic projects coordinating heavily with global functional and technical teams.

Enough about us, let’s talk about you

Required:

• Bachelor’s Degree or equivalent, or IT related vocational training.
• Proven experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise.
• Proven experience 4+ years as a Test and Delivery Manager or similar role, with a strong track record of delivering high-quality software releases.
• Deep understanding of software development methodologies (Agile, Waterfall) and testing approaches including defect tracking, reporting and resolutions processes.
• Expertise in test management tools (e.g., Jira, HP ALM, Azure DevOps).
• Strong leadership qualities with the ability to motivate and guide a team.

Preferred:

• Excellent business acumen needed across sales, quality and risk assessments, and engagement delivery activities.
• High degree of comfort working in an unstructured environment.
• Ability to synthesize information and business requirements and structure this into meaningful recommendations.
• Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs.
• Outstanding research and presentation skills; superior PowerPoint and Excel skills required.

Total Rewards

The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada.