Gillan's Place - Casual Relief Counsellor

Employment Status : Permanent Full-time

Salary band : $ 20.00 / Hour

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

• Facilitate / arrange the client’s transportation home utilizing local transportation services and / or transports clients home by driving agency vehicle when needed.
• Support clients in the comprehension and implementation of hospital discharge instructions and creates an individualized plan of care.
• Complete / arrange errands to meet client’s physical needs to support their recovery at home (nutrition, medication, medical supplies, equipment, etc.) as required, in accordance with established service plan.
• Plan, arrange, procure, or perform home management duties (cooking, cleaning, laundry, etc.), in accordance with established service plan and in advance of discharge when identified.
• Facilitate client and caregiver engagement, i.e., providing applicable information on client related issues surrounding transitions from hospital to home.
• Communicate recommendations and support clients, caregivers, and those in the circle of care to address and repair safety concerns.
• Provide companionship in cases where seniors suffer from social isolation.
• Complete risk analysis of home and evaluate client’s risk of falls using standardized Risk Assessment tool.
• Support clients post-discharge to remove barriers and reduce risk in accessing resources (pharmacy blister packs, assistive devices, referrals, etc.) and for follow-up discharge-related appointments.
• Communicate orally and document according to standards of documentation electronically concerns, observations, and/or needs of clients in appropriate database and to the Program Coordinator or designate.

What we are looking for :

• Minimum requirement of completion of two years post-secondary education with a concentration in social services, gerontology, therapy assistance or a related field, and a minimum of three years job-related experience or an equivalent combination of education and experience.
• Previous knowledge of medical and technical terminology is an asset. Successful candidates without working knowledge of medical and technical terminology will be expected to develop a working knowledge of medical and technical terminology in the role.
• Fluency in English and French is required.
• Excellent computer skills: Familiarity with Microsoft Office.
• Knowledge of CIMS and other databases is considered an asset.
• Valid driver’s license and access to a reliable vehicle.

Working conditions :

• The work is performed Monday to Friday in a combination of an office environment, hospital setting, community, agency vehicle, and client homes.
• This job requires some physical bending, stretching, repetitive motions, and perhaps climbing, pushing a wheelchair with a beneficiary, helping them to get into and off the vehicle.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).