General Manager, Memberships

Where: 401 New Dundee Road, Kitchener, N2P 2N7

Cheer Sport Sharks is a leader in the cheerleading world and is dedicated to providing a fun and safe environment to grow and learn as athletes and individuals. We offer a variety of recreational and competitive cheerleading programs to provide the benefits of cheerleading for all skill levels across southern Ontario. We are currently seeking a General Manager, Memberships to work with our team.

Anticipated Start Date: As soon as possible

The job duties and responsibilities are as follows:

• Follow service operation standards and policies to deliver efficient services to members;
• Manage all service operations to expand membership, deliver member satisfaction and achieve strategic goals;
• Implement programs and initiatives to engage current members and recruit new ones;
• Utilize web or social media processes to promote the organization and distribute membership information to prospective members;
• Maintain a database or system using data collection processes, tools and analysis to measure and report on member satisfaction and retention;
• Overseeing the following Club Operations:
• Planning daily, weekly and annual periodization of all groups of children and adults training at the facilities;
• Marketing and developing new and engaging activities for the members and the non-members of the Organization;
• Budgeting, and planning annual budget for the Organizations Operations and Maintenance, Competition, and Staffing Budgets;
• Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall personnel planning;
• Assisting in recruitment, selection, onboarding and training of new employees; coordinate the work of different divisions or departments;
• Website development and marketing campaigns;
• Special events organization and management including Competitions, divisions, athlete development and promotional events;
• Represent the organization, or delegate representatives for appearances and ambassador for the Organization on all social and media related events;
• Maintaining program records of participation and performance of the athletes involved in all programs and staff supervision;
• Physical fitness and conditioning planning and training for all groups of athletes and adults involved with Cheer Sport Sharks;
• Oversee and develop coaches implementing high performance athlete injury prevention or rehabilitation;
• Organize and direct coaches-parents’ meetings; develop and conduct training programs on video analysis of Cheerleading mechanics;

Job Requirements:

• 5+ years of experience in management;
• Preferred experience in Cheerleading Sport Athletics, Memberships and Programs;
• Strong communication skills and the ability to collaborate effectively with team members and leadership.

Details of this position:

Permanent, Full time

35 hours a week Minimum

$54.95/hour or $100,000.00 annually

20 vacation days

Benefits plan that includes extended Medical, Dental, and disability insurance. Additional benefits include Employee Assistance Program and Wellness plan.