General Manager - Duke of Hammersmith

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About Us

We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You’ll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.

Benefits:

1. COMPANY SHARES: 10% profit scheme for you and your team.
2. PAID OVERTIME: Overtime for any hours worked beyond contracted hours.
3. PENSION ENHANCEMENTS: Contributions up to 10% of your salary.
4. TAXI HOME CONTRIBUTIONS: £5 contribution for safe rides home after midnight.
5. 4-WEEK SABBATICAL: Every 5 years.
6. STAFF DISCOUNT: 25% off in bars, 30% off online, and 50% off BrewDog merchandise.
7. BEER TRAINING: Support for internationally-recognised Cicerone qualifications.
8. AND A LOT MORE: Enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family-friendly policies, additional holiday days, pawternity leave, DE+I and crew forum groups, and beer samples at the end of some shifts.

We’re focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry-leading techniques help us create and deliver unique beer whilst doing our bit (and others’) for the environment.

About The Role
DUKE OF HAMMERSMITH ARE ON THE HUNT FOR A GENERAL MANAGER!
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. We’re looking for a General Manager to join our team.

In this role, you’ll be leading from the front - you’ll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. This senior position will also encompass managing the profitability of the overall business.

You’ll be leading an experienced management team alongside a crew of passionate & confident individuals. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.

This role is based in the Duke of Hammersmith (BrewDog Pubs), 238 Shepherds Bush Rd, London W6 7NL United Kingdom.

About You
You must have at least a couple of years’ experience in a management role in a busy bar & kitchen in order to help steer and develop the team here.

Financial acumen will also be required for this role, managing the P&L of all parts of the business.

You must be customer service focus centric, ensuring every single experience a customer has at this BrewDog bar absolutely stands out. You’ll be a natural trainer & love seeing the people around you learn & develop.

Proven experience of successfully managing and developing a driven and high performing team with examples of team progression is essential.

THE BREWDOG CHARTER
WE BLEED CRAFT BEER | This is our true North.
WE ARE UNCOMPROMISING | If we don't love it, we don't do it. Ever.
WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
WE CHALLENGE EVERYTHING | We forge our own path.
WITHOUT US WE ARE NOTHING | We are BrewDog.

Seniority level

• Director

Employment type

• Contract

Job function

• Management and Manufacturing
• Industries
• Food and Beverage Services