General Manager, Corporate Services

Why work for the Town of Canmore? Our team is professional, fun, dedicated, and passionate about our community, this work, and the endless opportunities for adventure in our magnificent Rocky Mountain environment. Canmore provides a landscape like no other, with challenges that are legislative, geographical, natural, human, and animal. If you are looking for an opportunity to contribute to the community of Canmore and challenge your leadership and strategic thinking skills, we have the right career-building opportunity for you.

People are our Priority

Reporting directly to the Chief Administrative Officer (“CAO”), the General Manager of Corporate Services (“GMCS”) is a key leadership role at the Town of Canmore (“Town”), critical to the success of our organization. The incumbent will provide day-to-day leadership, support, and guidance to fundamental corporate programs and services in the following municipal departments: Human Resources, Finance, Communications, Information Technology, and the Municipal Clerk’s Office. The GMCS will guide the corporate service teams through the formation of strategic partnerships with council and community, direct the creation of strategic plans, and support the development of technical and influential leaders throughout the organization.

The General Manager of Corporate Services is a culture champion who plays a central role in keeping our organization and its activities aligned with core values, vision, and goals. The reward in this position is in leading, mentoring, and engaging others in ways that ensure our vision is being realized. This role will be responsible for maintaining trusting and productive relationships with both council and administration and guiding projects through to completion in a manner that is collaborative, sustainable, and strategic ensuring organizational and community resilience into the future.

This is the perfect role for an active leader with a collaborative work style, who can translate visionary and strategic thinking into concrete results through the mobilization of talented people and diverse resources. It is of primary importance that the General Manager of Corporate Services maintains solid working relationships and a smooth flow of work between departments and ensures that the division meets or exceeds the objectives set by the CAO and Town Council. This individual will not only be needed to lead but will also need to perform some technical work to support their team. The reward in this position is in engaging others in ways that ensure our vision is being realized and playing a key role in keeping our organization and its activities aligned, in maintaining a trusting and productive relationship with council, and in delivering on projects and initiatives.

Core Responsibilities

• Lives and leads our organizational culture ensuring its adaptability, inclusiveness, and resilience
• Effectively puts people first
• Maintains a high degree of personal integrity and commitment by being a role model for the Town’s core values
• Aware of Truth and Reconciliation Calls to Action, issues of social justice, and equity, diversity, and inclusion and displays a commitment to addressing these issues and working toward developing a welcoming and inclusive organization and community
• Plays a critical role in creating and promoting a healthy, safe and respectful culture in accordance with the roles and responsibilities identified under the Town’s Health & Safety Management System
• Promotes a positive, professional image of the Town
• Communicates and addresses issues and concerns as they arise, with the person most appropriate for a full and respectful resolution
• Takes pride in the organization, its work culture and its people
• Behaves in alignment with Town’s values and policies; identifies when things are out of alignment and acts as an agent for positive change
• Facilitates alignment between corporate service teams, the organization, council, and partner organizations
• Provides mentorship and assistance to direct reports with navigating political directions
• Provides leadership, coaching, and strategic support to Corporate Service leaders in the development and implementation of budgets, personnel management, and business plans
• Involves and inspires others to determine solutions, fulfill their accountabilities, and foster alignment with the Town’s visions and goals
• Intentionally and purposely develops self and others
• Demonstrates a willingness and commitment to learning over time for improved service delivery and organizational effectiveness
• Is an active and effective member of the Corporate Strategic Team (“CST”)

Qualifications

• Bachelor’s or Master’s Degree in a municipal government-related field such as Public Administration, Business Administration, Finance, Human Resources, Information Technology, Leadership – required
• Advanced professional leadership development education, training, or certification – required
• Project Management Professional (PMP) – asset
• Valid Alberta Class 5 Driver’s License – required

Experience

• Minimum 5 years’ experience in a Senior Leadership role – required
• Minimum 6 years of proven project management and budgeting experience and expertise – required
• Experience working in Human Resources, Finance, Communications, Information Technology, public administration- asset
• Labour relations experience – asset
• Proven ability to positively lead, motivate and mentor staff – required
• Experience leading in an organization that is run by a board of directors, or body of elected officials – required
• Experience working with partner organizations and external stakeholders – required
• Extensive experience with change management – required
• Demonstrated success managing and resolving conflict – required
• Demonstrated progressive competence in strategic planning, business plans, and budgeting – required
• Experience presenting information, reports, and professional advice to councils, boards, or senior management for decision making – required
• Experience working with Alberta Municipal Government Act (MGA) and other related legislation – asset
• Proficiency with computers and Microsoft office programs, with the ability to independently create and edit a variety of documents and spreadsheets – required

Salary & Benefits

• $160,524.00 to $169,442.00 per annum
• Competitive benefits & personal wellness plan
• Generous RRSP matching plan
• EDO-Earned Day Off program
• Personal development & learning opportunities
• Positive work culture
• Work-Life Balance

Closing Date for Applications: This posting will remain open until December 15, 2024, at 9.59 pm MDT.

How to Apply: To apply, please combine your cover letter and resume into a single document (PDF or Word) and click the button below. To help us learn more about you, in your cover letter, please clearly answer the following:

1. Why you want to be the GM of Corporate Services. Why Canmore?
2. What leadership skills and experience you have that would make you a great leader-mentor for the team and our community?
3. What professional experience you have that would help you to successfully navigate the complex issues of our unique mountain town?

Prior to beginning work, the successful candidate will be required to submit all required certifications and documentation, including driver’s abstract and records checks. The Town of Canmore wishes to express our appreciation to all applicants for their interest and effort in applying for this position. However, only candidates selected for interviews will be contacted.

The Town of Canmore is an inclusive and equal-opportunity employer. All applicants will be considered for employment without attention to age, colour, race, gender, ancestry, ethnic origin, disability or sexual orientation. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, hr@canmore.ca.

Other details

• Job Family: Exempt Professionals
• Pay Type: Salary
• Employment Indicator: Exempt Employee