General Manager (Contract)

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative shares credible resources with our associates and the communities we serve on various topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, benefiting our associates, clients, and customers. We are committed to Listen, Learn, and Act, and our Diversity Inclusion Action Councils (DIAC) are associate-led groups that seek to foster inclusion through cultural awareness, engagement, and appreciation of diversity.

Job Summary

The General Manager is responsible for all aspects of the operation including budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. The General Manager must be prepared to work weekdays and sometimes evenings and weekends.

As a General Manager, your responsibilities will include:

• Manage client relations
• Ensure customer satisfaction
• Manage staff
• Menu planning and merchandising
• Ensure compliance with quality assurance, health, safety, and environmental programs

Minimum Requirements

To be successful in this role, you should have:

• Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
• Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willingness to complete within 90 days of hire).
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including the ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts (e.g., Tim Hortons, Pizza Pizza).
• Strong management and organizational skills, capable of motivating, leading, and developing associates.
• Excellent client relationship and communication skills.
• Knowledge of MS Word and Excel.
• Knowledge of any POS System is an asset.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.