General Manager

General Manager – owner led, multifaceted family business – once in a lifetime opportunity!. £43,000-£45,000pa PLUS 20% KPI based bonus. 45 hours per week.

We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth.

About Us:

Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward.

The Role:

As our General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept.

The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact.

Key Responsibilities:

1. Lead and motivate a diverse team to deliver exceptional service.
2. Manage all daily operations, including staff scheduling, inventory, and quality control.
3. Ensure adherence to health and safety regulations.
4. Guide recruitment, training and development of all team members to reach their full potential.
5. Monitor financial performance, including sales, costs, and budgets.
6. Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale.

What We’re Looking For:

1. Management experience within counter service / QSR sites.
2. A love and understanding of what it takes to serve the community through your business.
3. Strong leadership skills with the ability to inspire, motivate and manage your team.
4. Excellent organisational and communication skills.
5. A lead from the front mentality with a desire to roll your sleeves up and get involved.
6. Strong understanding of financials, particularly GP and labour controls.
7. Solid problem-solving skills and being able to keep calm under pressure.
8. Ability to multi-task effectively in a fast paced environment.
9. A calm, kind and genuine person.

What We Offer:

1. Competitive salary and benefits.
2. Quarterly bonus based on achievable KPIs.
3. A supportive and caring work environment.
4. Opportunities for professional growth and development.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £43,000 – £45,000 yearly
Benefits: Plus up to 20% bonus
Starting time: Immediate start!