General Manager

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Posted: 02/20/2025 Employment Type: Permanent Specialization: Hospitality Job Number: 36184

Job Description

Recruiting in Motion is a successful and dynamic professional employment agency that has become an integral part of Metro Vancouver’s business sector as the go-to agency for the recruitment and placement of outstanding employees. Proudly BC-owned and operated, we ensure all our candidates — temporary, contract, permanent, or executive — are provided with exciting and impressive employment opportunities. In fact, we are ranked as one of Growth 500 Canada's fastest-growing companies and we represent BC's TOP Employers!

About our Client

Our client is an established and dynamic restaurant known for its excellent food, beverages, and exceptional guest experience. They are looking for a highly motivated and skilled General Manager to lead their team and ensure the restaurant runs smoothly, maintaining a fun and professional atmosphere.

Salary ranges from 70-80K plus bonus and tips.

Responsibilities

• Leadership & Team Management: Attract, retain, and develop a motivated team of employees while fostering a positive work culture. Conduct one-on-one meetings, reviews, and provide coaching and feedback to staff.
• Operational Excellence: Ensure the restaurant meets company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Financial Management: Oversee and manage all financial operations, including accurate completion of invoices, reporting, and payroll duties in compliance with company policies.
• Quality Assurance: Maintain the high standards of quality in our food and beverage offerings, and ensure the team delivers top-tier service that aligns with our corporate objectives.
• Pre-Shift Meetings & Staff Training: Conduct daily meetings to communicate food, beverage, and service updates, and provide ongoing training to staff to enhance product knowledge.
• Staff Productivity: Monitor and optimize the team’s productivity to ensure efficient service delivery while keeping costs within budget.
• Collaboration with Chef: Build and maintain a strong working relationship with the Chef to ensure high-quality food is served in a timely manner, and that the BOH operates smoothly.
• Health & Safety Compliance: Uphold restaurant cleanliness and organization, ensuring adherence to health and safety regulations.
• Inventory Management: Perform regular liquor, wine, and beer inventory and reconcile variances as needed.
• Guest Relations: Handle guest complaints and resolve issues with a solutions-oriented attitude, maintaining excellent customer satisfaction.
• Problem-Solving: Manage unexpected issues (e.g., power outages, staffing shortages) and ensure timely resolutions to keep operations running smoothly.
• Positive Work Environment: Promote a fun, productive, and solutions-focused atmosphere where staff and guests enjoy their experience.

Qualifications

• Proven experience as a General Manager in a high-volume restaurant environment.
• Strong leadership skills with the ability to motivate and develop staff.
• Financial acumen with experience managing budgets, forecasting, and controlling costs.
• Exceptional communication skills and a customer-focused mindset.
• A team-oriented attitude with the ability to work collaboratively with kitchen staff and front-of-house employees.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong problem-solving abilities and a proactive, solutions-focused approach.
• Understanding of health and safety regulations and experience maintaining high cleanliness standards.
• Ability to work flexible hours, including nights, weekends, and holidays.

How to Apply

All applicants must have legal permission to work in Canada and require a valid Work Permit and Social Insurance Number.

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