Furniture Showroom Associate
Why Work with Van Gogh Designs?
Van Gogh Designs is a leading wholesale upholstered furniture manufacturer, crafting quality, locally made furniture since 1993. We pride ourselves on producing one-of-a-kind pieces tailored to our customers' specifications and desires, reflecting the artistry and personal expression of both our team and our clients.
We are currently seeking a Furniture Showroom Associate for our South Surrey Showroom. If you are passionate about furniture, design and customer service and thrive in a dynamic environment, we encourage you to explore the responsibilities and qualifications below.
Duties & Responsibilities:
Customer Engagement & Sales:
- Greet customers warmly and ensure a positive and productive showroom experience.
- Understand and maintain strong knowledge of all products, custom options, fabrics, finishes, and pricing to effectively assist our Designer Trade Account and Retail Dealer customers.
- Provide detailed information about merchandise, explaining features, options, and benefits to help customers make informed purchasing decisions.
- Identify customer needs and offer tailored solutions to enhance their home furnishing ideas.
- Develop and maintain strong customer relationships, instilling confidence through excellent service and product knowledge.
- Drive sales by cross-selling products and understanding the showroom layout.
- Consistently meet or exceed monthly and annual sales goals.
- Follow customer orders from selection, ordering and production, through to delivery and after sales follow up.
Showroom:
- Maintain the visual appeal of the showroom, ensuring all fixtures, fittings, and stock are kept to a high standard of cleanliness and organization.
- Utilize the point-of-sale system to efficiently process orders and keep clients informed about the status of their purchases.
- Assist with the selection, purchasing and monitoring of stock fabrics and other inventory items.
Team Collaboration:
- Work closely with your peers within the showroom, and all departments to ensure a seamless and supportive workplace and excellent customer experience.
- Participate in other administrative tasks as needed to support showroom operations.
Additional Responsibilities:
- Take on other tasks as needed to support the overall success of the showroom.
Qualifications:
- 1-2 years of experience in retail sales and customer service, preferably in furniture.
- Ability to articulate knowledge of current trends in home furnishings and design.
- Strong attention to detail and a highly motivated self-starter.
- Exceptional communication skills, both verbal and written, with the ability to convey information clearly and concisely. (Understanding Punjabi is an asset.)
- Team-oriented, with a cooperative spirit that fosters trust and collaboration among peers.
- Willingness to learn and assist with various administrative tasks.
- Proficiency in Windows and Microsoft 365.
- An interest and flare for design is an asset.
What We Offer:
- Competitive base salary plus commission, based on experience and skill set.
- A supportive and energetic work environment.
- Opportunities for professional growth within the company.
If you are a professional, energetic, and driven individual with a passion for furniture and sales, we would love to have you as part of our team at Van Gogh Designs.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
- Vision care
Shift Timings:
Work days:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Surrey, BC V3Z 1A7: reliably commute or plan to relocate before starting work (required)
Education:
Experience:
- Sales: 1 year (required)
- Customer service: 1 year (required)
Location:
- Surrey, BC V3Z 1A7 (required)
Work Location: In person