Fully Remote Support Coordinator

Join Our Team as a Fully Remote Support Coordinator!

About Us

At AO Globe Life, we are passionate about delivering top-quality solutions and outstanding customer service. We believe in innovation, efficiency, and putting our customers first. As we continue to grow, we’re looking for a Fully Remote Support Coordinator to join our team and help maintain our high service standards.

What You’ll Do

• Provide professional and courteous support via email, phone, and live chat.
• Troubleshoot and resolve customer inquiries with efficiency and accuracy.
• Develop in-depth knowledge of our products and services.
• Maintain detailed records of customer interactions and support trends.
• Work closely with remote colleagues and departments to ensure top-tier service.
• Collect and relay customer feedback to drive continuous improvement.

What We’re Looking For

• Excellent Communication: Strong written and verbal skills to assist customers professionally.
• Problem-Solving Skills: Ability to analyze and resolve issues independently.
• Technical Aptitude: Experience with support tools, CRM systems, and remote work technologies.
• Self-Motivation: Ability to stay organized and efficient while working remotely.
• Experience: Prior customer service or support experience (remote experience is a plus!).

Why Join AO Globe Life?

• Fully Remote Flexibility – Work from the comfort of your home.
• Career Growth Opportunities – Training and development programs for professional advancement.
• Competitive Compensation – Salary plus benefits, including health insurance and retirement plans.
• Inclusive & Supportive Culture – A diverse workplace where your contributions are valued.

Ready to Start Your Journey?

Be part of a company that values customer service excellence! Apply today and take the next step in your career with AO Globe Life.

Interview Process: All interviews will be conducted via Zoom for your convenience and safety.

Don’t wait—apply now and become a key player in our exceptional customer service team!