Fully Remote Customer Service Advocate

Reporting to the Country’s Executive Counsel, the Director, General Legal Counsel is a multifaceted role at Teva Canada Limited, ensuring adherence to legal standards, internal policies, privacy, and ethical practices across the organization. The incumbent will be solution-oriented, preferably with pharmaceutical experience, and will support the business in navigating complex challenges and providing strategic, practical advice.

How you’ll spend your day

Legal Business Partner Support:

• Manage and oversee a diverse portfolio of legal matters impacting the Canadian organization, including but not limited to purchase and/or divestment of assets, alliance management, agreement negotiating and drafting, advising on local laws, legal counselling, litigation matters, regulations, and company policies.
• Act as a strong and reliable business partner interfacing with cross-functional units and attending various business meetings to provide legal input.
• Oversee external legal counsel, manage legal spend, and connect issues and opportunities across the business to drive the company's success.
• Support the Executive Counsel as needed and provide legal advice and support to the Company's various business units in the Canadian business.
• All other Business Partner duties as required.

Non-IP Litigation:

• Manage important non-IP litigation, including but not limited to HR and employee matters, mediations, and employment and labour standard issues.
• Participate in business meetings and train on issues related to rebate and customer contracting, formulary placement, and payer agreements.
• Review and update all organization policies and procedures annually.
• Support as needed in audits of customer utilization and compliance with rebate agreements.
• Ensure that the company follows all applicable laws, rules, and regulations; monitor compliance and make recommendations regarding changes to policies or operations.
• All other duties as assigned.

Privacy Champion:

• Develop, implement, and maintain organizational privacy policies, procedures, and guidelines in compliance with legislation and in coordination with organizational leadership, the Privacy compliance oversight structure, and legal counsel.
• Serve as a trusted advisor and strategic business partner to ensure data privacy requirements are incorporated in Enterprise, business activities, and programs.
• Represent the organization as the Privacy Officer.
• All other Privacy duties as required.

Your experience and qualifications:

• Education Required: Juris Doctorate.
• Experience Required: Minimum of 12+ years of experience in private practice and/or in-house setting in a related industry.
• Experience Preferred: Work experience in a firm or legal experience in a pharmaceutical/Healthcare/Life sciences matrix-based organization is preferred.
• Experience managing and resolving complex/sensitive problems.
• The ability to work effectively on unclear, ambiguous, or contradictory problems.
• The ability to strongly influence or convince others outside a direct span of control to obtain concurrence or buy-in.
• Exceptional knowledge of laws and regulations applicable to prescription.
• Experience reviewing advertising and promotional materials of pharmaceutical products.
• Diverse scope of legal experiences (e.g., litigation, M&A, regulatory/administrative law, IP, etc.), as well as strong contract drafting and negotiation skills.
• Ability to multi-task and work under pressure.
• Exceptional written and oral communication skills; solid project management skills.
• Proven judgment and ability to counsel senior management and influence executives.
• Ability to work independently as well as within a cross-functional dynamic team environment.
• Travel Requirements: 10-15% of the time.