Fully Remote Customer Service Advocate

Be one of our customer service advocates at American Income Life AO! At AO Globe Life, we pride ourselves on delivering exceptional insurance solutions tailored to our clients' needs.

Our commitment to outstanding customer service and professional integrity sets us apart in the industry.

We are seeking a motivated and enthusiastic Customer Service Insurance Agent to join our dynamic team!

Job Summary

As a Customer Service Insurance Agent, you will be the first point of contact for our clients, providing expert guidance and support while promoting our insurance products. You will play a crucial role in building relationships, understanding client needs, and ensuring they receive the best coverage options available.

Key Responsibilities

1. Respond to customer inquiries and provide accurate information about insurance products.
2. Assist clients in identifying their insurance needs and recommend appropriate coverage.
3. Process new insurance applications and renewals efficiently and accurately.
4. Maintain detailed records of customer interactions and transactions.
5. Follow up with clients to ensure satisfaction and address any concerns.
6. Stay updated on industry trends, product offerings, and regulatory changes.
7. Collaborate with team members to achieve sales targets and enhance the customer experience.

Qualifications

1. Previous experience in customer service or sales in the insurance industry is preferred but not required.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment while maintaining attention to detail.

What We Offer

1. Competitive performance-based incentives.
2. Comprehensive benefits package, including health, dental, and retirement plans.
3. Ongoing training and professional development opportunities.
4. A supportive and collaborative work environment.
5. Opportunities for career advancement within the company.

Apply now and start your rewarding journey at AO Globe Life!

Interviews are done via Zoom for your convenience.