Full Time Community Living Worker

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE

This position will provide outreach services to clients who are experiencing mental health issues and/or developmental disabilities. Mobilize community resources to ensure that clients are provided with support and assistance, life skills assistance, and information.

STATUS AND CLASSIFICATION
Union. This position is open to female applicants only due to the nature of the role, which involves providing services in a setting that requires privacy and cultural sensitivity.

SHIFT HOURS

Full Time- 35 hours per week, Tuesday- Saturday (Will include morning, afternoon, and evening shifts)

WHAT WE OFFER?

• Committed Living Wage Employer
• 2023 Canadian Nonprofit Employer of Choice Award from NEOC
• Competitive benefits package, including health, wellness, and pension plan
• Career and personal development, with the ability to grow in a diverse range of programs and departments
• Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
• Access to On-Demand Pay to withdraw earned wages before payday
• Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

• Reports and is accountable to the Manager of Community Living Services or their designate
• Function as a multi-disciplinary team member
• Liaises with staff and volunteers of community and government agencies as required
• Liaises with the staff, managers, and on-call manager of Connective as necessary

KEY ACCOUNTABILITIES

• Ensure the needs of individuals referred by the agency's government partners are identified at admission, and that special attention is given to addressing mental health issues and developmental disabilities through planning and conducting individual and/or group counselling sessions using basic counselling techniques.
• Ensure that the client, while in the community and within Connective's housing facilities, is adequately supervised and that any increase in risk is addressed promptly through the use of appropriate means of intervention and assistance.
• Develop, in conjunction with the Case Management Team, a care plan for each client, addressing the client's psycho-social-emotional needs and the details regarding how the program will assist in addressing those factors.
• Plan, prepare, and conduct group or individual counselling sessions using techniques such as active listening, conflict resolution, basic group counselling, and basic psycho-educational group methods to resolve the identified problems, needs, and risks.
• On an ongoing basis, liaise with the Case Management Team to monitor each client's progress and develop strategies towards addressing their care plan.
• Assist in conducting program audits and/or evaluations as scheduled by the Agency. Submit monthly progress reports detailing progress towards the clients' care plan.
• Each client will meet with the Community Living Worker within 24 hours of referral to the agency.
• Within the first 30-day period, conduct a client evaluation and adjust subsequent frequency of contact requirements, as dictated by the needs of the client and in agreement from CLBC.
• Establish a network of appropriate community resources for each client, to ensure community resources are available.
• Function as a multi-disciplinary team member to assist clients in sustaining levels of clinical and behavioral functioning. This will include meeting regularly with team members to assist in providing continuity of the care plan.
• Where required, monitor the participant's medication regime as directed by a psychiatrist and report to same. Assist client to obtain appropriate medical needs.
• Inform client on how to access appropriate community resources and assist in contacting and making use of these resources.
• Provide crisis intervention as required, by ensuring immediate access to medical services, providing counselling, or working with other community professionals to meet client's needs.
• Ensure that the client maintains contact with community agencies by determining if clients have attended appointments/commitments as required.
• As dictated by each client's needs and abilities, participate in the implementation and facilitation of programming that will allow each client to develop life skills such as nutrition and food preparation, banking, shopping, and recreational and social opportunities.
• Programming which exists in the community will be accessed to the greatest extent possible, to ensure clients develop an appropriate community support network.
• Provides skill building in areas such as parenting skills, anger management, and self-management techniques.
• Participate with clients in activities to stimulate appropriate socialization behaviors.
• As required, identify options, and make participant referrals to agencies or persons offering adequate, safe, and affordable housing.
• Interact with the client's family and friends to involve their personal supports.
• Effectively utilize various agency systems and technology platforms.
• Perform other related duties as and when required.

WORKING CONDITIONS

• Function independently while remaining a crucial member of the support team.
• Adhere to Connective’s policies and procedures.
• Be available to work flexible hours during the daytime, evenings, and weekends based on operational needs and program requirements.

QUALIFICATIONS

• Two (2) years related experience working with clients experiencing mental health issues and either have psychiatric training or possess a diploma in a related Human/Social Service field.
• Counselling experience with clients who are part of the criminal justice system, experiencing mental health issues and/or developmental disabilities, and may be interacting with social agencies.

REQUIREMENTS

• Criminal Records Checks.
• Emergency First Aid.
• Class 5 driver’s license and access to a reliable vehicle.
• Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements.

Compensation

The wage range for this position is $27.54 to $31.61 per hour as per collective agreement.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.