Full Time Assistant Manager - Apparel And Accessories- New Store Opening- West Edmonton Mall

The Full Time Assistant Manager of Apparel and Accessories is responsible for overseeing the accessories and apparel departments within the retail store. This role involves managing inventory, driving sales, ensuring excellent customer service, and supporting the overall store operations. The position requires a keen eye for fashion trends, strong merchandising skills, and the ability to lead and motivate a team.

Compensation Information
Starting Rate: $28.00 + Commission

ESSENTIAL DUTIES & RESPONSIBILITIES:

SALES

• Strategically drives sales and percentage of product sold in the Apparel and Accessories departments.
• Assists the General Manager and Store Manager in meeting or exceeding assigned sales plans and target metric objectives by training and coaching employees to execute operational efficiencies in order to drive-out a high velocity of units via price point and collection. Ensures customer interaction expectations on driving multi unit transactions and building average unit retail (AUR).
• Provides insights and recommendations for visual merchandising strategies based on market research in the Apparel and Accessories departments. Utilizes customer feedback and reporting to determine inventory needs.
• Tracks and analyzes the impact of visual merchandising efforts on sales performance.
• Prepares reports on visual merchandising activities and their effectiveness.
• Assists the General Manager and Store Manager in monitoring each MOD (Manager-on-Duty) segment and ensures patterns of poor performance are addressed.
• Responsible for properly and accurately receiving merchandise.
• Maintains a commitment to the company's sales processes, values, and business code of ethics.

PRODUCT

• Responsible for planning and execution of accessories and apparel presentation and sell-through needs.
• Ensures all displays are consistent execution of company's marketing and visual presentation.
• Collaborates with General Manager and Store Manager to optimize store layout to enhance traffic flow and increase sales opportunities.
• Makes recommendations to the General Manager and Store Manager during seasonal transitions to ensure appropriate stock levels are maintained and presentation is to brand standards.
• Responsible for proper mix and depth in key SKUs by analyzing reports used to identify opportunities and drive business.

PEOPLE

• Creates excitement and shows passion for the product by communicating relevant information about fitness and fashion to customers. Able to answer questions about product features and benefits; teaches others to do the same.
• Trains staff on how to drive sales in the Apparel and Accessories departments to fullest potential through continued development on product knowledge, customer service standards, and visual presentation.
• Provides expert knowledge, training, and development on Apparel and Accessories product.
• Provides feedback and coaching to employees to enhance individual and team performance.
• Supervises employees by enforcing policies and procedures, noting disciplinary issues that need to be addressed, and reporting any violations of company policies/procedures to Store Manager and General Manager.

OPERATIONS

• Demonstrates the ability to consistently deliver on a Magic customer experience in-store and adheres to all company customer service standards.
• Ensures compliance to policies and procedures at all times and reports any concerns to senior management.
• Maintains proper inventory controls, participates and leads company bulk counts, year-end inventories.
• Ensures price integrity and general pricing of product on the floors is reflective of current markdowns and markups per company directives.
• Ensures all sales are rung correctly and that all associates are trained on how to properly ring a transaction.
• Ensures that the store is secured at closing (i.e. doors locked, safe locked, alarms are set).
• Ability to remove and record cash in register at end of shift/closing and prepare bank deposits properly.
• Effectively delegates tasks to other hourly employees to ensure the store is properly recovered for the next day's business.
• Always willing and able to lead by example when cleaning shelves, counters, tables, and overall store; teaches standards to others.
• Ensures inventory is checked in, stocked correctly on shelves, and displayed within 24 hours of receipt per operational standards.
• Keeps daily record of store sales, scheduling, damages, mismates, deposit logs, employee discounts, new hire paperwork, pay outs, and visitor log. Audits daily records regularly to ensure completion.
• Responsible for carrying out area of responsibilities (AOR) tasks, assignments, and execution under the supervision of the Store Manager.
• Completes the daily planner and ensures chat-ins and chat-outs occur during every shift.
• All employees are required to use ladders as an essential function of this job, as that is part of the daily duties to maintain the store's daily operations and in order to service customers. Therefore, dress code and safety policies must be followed. This is also outlined under the PHYSICAL DEMANDS section of the job description.

LEADERSHIP

• Demonstrates the Skechers Key Behaviors for each Core Competency.
• Serves as a role model by presenting a professional image in appearance, words, and action.
• Demonstrates excellent personal salesmanship and provides appropriate training to employees in order to develop their selling skills.
• Assumes responsibility and displays the ability to take charge when Store Manager is absent.
• Successfully executes company objectives under the direction of the Store Manager and provides leadership and tools to team members to ensure they also meet their daily goals.

ADDITIONAL RESPONSIBILITIES

This position is a management position. Responsible and accountable for keys to the store. Responsible for the opening and closing of the store as directed by the General Manager and Store Manager. Other duties assigned as necessary to maintain the store's daily operations.

SUPERVISORY RESPONSIBILITY

Limited Direct Supervision, this position is part of management. This is a lead position which delegates daily work assignments as directed by the Store Manager. Responsible for documenting daily incidents involving customers or employees and communicating to senior management how incidents were handled. Responsible for communicating with senior management on all matters involving business operations and employees.

QUALIFICATIONS

Position must be authorized by both the District Manager and the Regional Manager. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

JOB REQUIREMENTS

• Minimum 1-2 years experience in a retail management position with expertise in apparel and accessories product merchandising and sales.
• Must possess strong written and verbal communication.
• Must produce work that is accurate, thorough, and meets requirements on a consistent basis. Leads and develops team to do the same.
• It is a condition of employment, and responsibilities require, that you are flexible with regard to hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business.

EXPERIENCE and/or EDUCATION

• Minimum of two years of retail/customer service experience.
• High School Diploma, or equivalent.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, policies and procedures, and operating and maintenance instructions.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Good cash handling skills required.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

BACKGROUND HISTORY

Must have a background report (i.e. Criminal, DMV, Social Security) conducted and approved by the Loss Prevention Department.

SUPERVISION

Direct Supervision

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to remain in a stationary position, walk, reach with hands and arms, push, pull, grasp (simple/power), twist (neck/waist), stoop, bend, and kneel. The employee is occasionally required to sit. The employee constantly positions him/herself, including under counters, fixtures or in storage areas to operate a variety of office machines, such as a cash register, computer, fax machine, calculator, computer printer, etc.; stock merchandise on shelves, counters and tables, handle inventory, clean the store, etc. The employee is required to consistently move about inside the store to greet and sell to customers, stock or arrange merchandise, inventory; clean the store, etc. The person in this position frequently communicates with customers, both in person and over the telephone, to meet, greet, service and to sell products; communicates with Store Manager for direction, etc.; be able to document incidents in the absence of managers; must be able to accurately exchange information in these situations. The employee frequently ascends/descends a mobile ladder or step stool to access shelves, stock shelves, arrange merchandise, clean the store, etc. The employee must be able to regularly lift and/or move up to 50 pounds, carrying at a specified distance dependent on work area, or use the Buddy System, e.g., soliciting assistance from a co-worker. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT

While performing the duties of this job, the employee is exposed to very loud music. The noise level in the work environment is usually very loud.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.

About Skechers
Skechers (NYSE: SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do - delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

EQUAL EMPLOYMENT OPPORTUNITY

Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.

REASONABLE ACCOMMODATION

I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.