FSQA Coordinator

The Opportunity:

Reporting to the FSQA Manager, the FSQA Coordinator monitors, analyzes, and interprets data related to Food Safety, GMP, HACCP, and other Quality Assurance Program requirements to ensure they are consistently achieved. While operating in a fast-paced food manufacturing environment, one must be comfortable analyzing large amounts of data and making recommendations to FSQA leadership based on findings. The coordinator is responsible for reviewing escalated proposed corrective actions and providing additional guidance and support. Key programs under the FSQA Coordinator role are: Hold and Release, Deviation Management, Customer Relations, Performance Monitoring, and Export.

Any MLF team member interested in being considered for this role is encouraged to apply online by October 21. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Support the execution of the customer and consumer complaints programs including weekly reporting on performance, leading plant investigations, and drafting responses.
• Track, trend, and communicate the performance of the plant deviation status including closure rates and quality of responses entered into the SAP system.
• Consolidate weekly food safety and quality results and prepare summaries to present to Senior Management.
• Coordinate and ensure proper execution of documentation verification program including identification and closure of non-conformances.
• Participate in annual HACCP review and reassessment with cross-functional team and update the program accordingly.
• Participate in prerequisite monitoring and reassessment inspections as per MLF specific requirement including validations.
• Participate in annual validations of critical processes including allergen validation and sanitation effectiveness.
• Designate site gatekeeper for the laboratory information management system (LIMS) including swab site updates, populating enumeration results, generating reports, and planning swabbing surveys for TPC, ATP, Listeria spp., and Lactics.
• Track and trend quality-related deviations and complete process capability analysis of data in our Quality Management System (QMS).
• Coordinate FSQA document management (SOPs, training material, policies, etc.).
• Support and/or deliver FSQA training.
• Designate for ordering FSQA office supplies and accessories.
• Assist with construction activities and planning of environmental monitoring.
• Support and/or coordinate equipment calibrations (MDs, thermometers, data tracers, etc.).
• Participate in meetings and projects as an FSQA representative as required.
• Provide backup support and coverage for FSQA Technicians as required.

What You’ll Bring:

• University degree or college diploma preferably in Chemistry, Microbiology, Food Science or a related discipline.
• 2 to 5 years of experience in a technical role at a food manufacturing facility.
• Strong understanding of Pre-requisite Programs, HACCP, CCPs, and GMPs related to the food industry.
• Strong time management skills with an ability to work in an environment with shifting priorities.
• Ability to work effectively under minimal supervision.
• High attention to detail.
• The ability to work cooperatively in a team environment.
• Willingness to learn and teach others, be self-directed and motivated.
• Strong interpersonal skills.
• Strong oral and written communication skills.
• Excellent organization and planning skills.
• Intermediate to exceptional MS Office skills.
• Ability to work with a variety of people and to be assertive as required.
• Work as part of a functional team and be an exceptional fit with our Maple Leaf Leadership Values.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science-based targets.
• We aim to reduce our environmental footprint by 50% by 2025.

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia.

A diverse and inclusive work environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com.

Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.