FSO Architect

Our client, a leading Digital Transformation consulting company, is hiring a ServiceNow FSO Architect with extensive banking sector expertise to join their team in Montreal, Quebec. The successful candidate will be responsible for designing, implementing, and optimizing ServiceNow Financial Services Operations (FSO) solutions to support the evolving needs of their banking clients.

Responsibilities

• As the ServiceNow FSO Architect, you will design and sustain ServiceNow FSO solutions, ensuring alignment with business needs and industry best practices.
• Oversee the deployment of ServiceNow FSO modules, including workflows, applications, scripts, and integrations.
• Tailor FSO applications for commercial and servicing lines, including data modeling, performance analytics, and workflow development.
• Identify and implement opportunities to enhance performance, scalability, and user experience.
• Create technical documentation and lead training/workshops for end-users.
• Partner with business analysts, project managers, and IT teams to ensure seamless project execution.
• Ensure all solutions adhere to banking regulations and internal security and policy standards.

Skillset

• At least five years as a ServiceNow Architect, with a focus on Financial Services Operations (FSO) and the banking sector.
• Certifications: ServiceNow Certified System Administrator (required); Certified Technical Architect (a plus).
• Delivery Accreditation – Financial Service Operations (Banking & Wealth).
• Expertise in ServiceNow scripting, data modeling, dashboard creation, and system integrations.
• Deep understanding of banking processes, regulations, and compliance requirements.
• Experience with Integrated Risk Management (IRM) and Anti-Money Laundering (AML) is a bonus.
• Strong communication abilities, including capability of leading customer discussions and product demos.
• Ability to develop presentations for senior management and provide strategic guidance.

Benefits

• Competitive Salary
• Remote working
• Comprehensive benefits package

Interested? Apply Today!