Front Office Representative

Description

Location: Boston, MA

Company: Unilux Brand

Job Description

Unilux Brand is seeking a highly organized and motivated Front Office Representative to join our dynamic team. As the first point of contact for our guests and clients, you will play a pivotal role in creating a positive and welcoming atmosphere that reflects our company’s values and commitment to exceptional service. In this position, you will manage a range of responsibilities including greeting visitors, handling incoming calls, and scheduling appointments.

Key Responsibilities

1. Greet and welcome guests in a friendly and professional manner.
2. Answer incoming calls and direct them to the appropriate personnel.
3. Manage appointment scheduling and maintain calendars for staff members.
4. Provide information about the organization and assist with inquiries.
5. Maintain front office supplies and ensure the reception area is tidy and organized.
6. Handle incoming and outgoing mail and packages efficiently.

Skills, Knowledge and Expertise

1. High school diploma or equivalent; further education or certification is a plus.
2. Proven experience as a front office representative or similar role.
3. Exceptional communication and interpersonal skills.
4. Strong organizational and multitasking abilities.
5. Proficiency in Microsoft Office Suite and basic office management software.
6. Ability to handle sensitive information and maintain confidentiality.

Benefits

1. Comprehensive health, dental, and vision coverage
2. Paid time off, including vacation and sick leave
3. Retirement savings plan with employer contributions
4. Employee wellness programs and mental health support
5. Professional training and development opportunities

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.