Front of House Supervisor

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of.Work That Matters, People Who Care.

WHAT'S THE JOB?

The Front of House (FOH) Supervisor will collaborate closely with the Chef Manager and the Iron City Fishing Club Commissary Committee throughout the season to ensure compliance with dining hall standards and to effectively train the wait staff in their roles. The ideal candidate will demonstrate strong leadership, guidance, and communication skills, particularly in engaging with a younger team. The wait staff primarily consists of teenagers, who are the children of the Iron City Fishing Club members.

This is a short-term contract between June-August, requiring the individual to remain at the lodge for the full duration. All travel, accommodations, meals, snacks and beverages are provided.

Key Responsibilities:

• Responsible for the training, development and supervision of the wait staff on dining hall standards and providing ongoing mentorship throughout the season
• Daily setup of the dining hall for each meal service, which encompasses arranging table settings, preparing the salad bar, establishing hot and cold beverage stations, assisting with kitchen preparations related to front-of-house operations (such as salads and sundaes)
• Ensuring member satisfaction, and processing requisitions for items such as birthday cakes, picnics, and catering
• Adhering to all food safety standards, ensuring proper handling, storage, and sanitation of ingredients and equipment
• Additional responsibilities include expediting meals, managing weekly ordering and inventory, and providing assistance in the kitchen as needed

WHO ARE WE LOOKING FOR?

• Demonstrated strength in leadership, guidance and communication skills, particularly in engaging with a younger team
• Minimum of 3 years of experience in the food service industry
• Valid Food Safety certification is required
• Production experience preparing menu items in large volumes
• Ability and desire to work independently with minimal supervision, and as a team player
• Experience with inventory management and weekly food ordering
• Computer literacy, including proficiency in MS Outlook, Word, Excel, PowerPoint and Adobe software
• Ability to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies
• Passion for the outdoors with the ability to commit to the full duration of the work term while remaining at the lodge for the full duration
• Ability to successfully complete a Police Vulnerable Sector Check (PVSC) level 3

WHAT’S IN IT FOR YOU?

• Enjoy an excellent opportunity to experience the beauty of the Iron City Fishing Lodge, including the use of all amenities (i.e.: beach, kayaks, boats and motors, hiking trails, laundry facilities, and more!)
• All travel, accommodations, meals, beverages and snacks are provided
• 2 days off each week
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader

Work schedule and remuneration:

This is a Full Time Temporary Summer Resort Contract role. The Front of House Supervisor will remain at the lodge for the full duration of the contract between June 15 - August 22 (approx.). All travel, accommodations, meals, beverages and snacks are provided. You may be required to work nights, weekdays, weekends, and general holidays. Wages are paid on an hourly basis with a starting rate of $23.00 per hour.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.