Front End Manager - Franchise

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.

At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

What you'll do:

1. Oversee the day-to-day operations of the Front End Department (Including PC Express)
2. Complete cash counting, balancing, coin / cash ordering
3. Hiring, scheduling, performance management, and policy adherence
4. Respond to customer inquiries, issue refunds, sell lottery and tobacco
5. Train and develop department associates in customer service, personal shopping, and community fundraising
6. Ensure merchandise is stocked, displayed, and priced appropriately
7. Maintain a clean and safe department for customers and employees
8. Manage departmental expenses and assist in budget preparation
9. Communicate regularly with store management and other department managers to ensure store-wide goals are being met
10. Lead, coach and motivate colleagues to improve productivity, engagement and retention
11. Be committed to maintaining merchandising and operational standards
12. Building and leading diverse teams that foster a workplace of inclusiveness and belonging

What you bring:

1. High school diploma or equivalent
2. Passion for community involvement and fundraising initiatives
3. Previous retail management experience, preferably in a departmental or specialty store setting
4. Strong leadership and interpersonal skills with the ability to motivate and develop associates
5. Excellent organizational and time management skills
6. Ability to work a flexible schedule, including nights and weekends
7. Proficiency in basic computer skills, including Microsoft Office
8. Knowledge of retail operations, including merchandising, inventory management, and customer service
9. Ability to lift and move up to 50 pounds and stand for extended periods of time.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Your Independent Grocer” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.