front desk hotel manager

Minimum Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

Work Setting

• Hotel, motel, resort

Budgetary Responsibility

• $100,001 - $500,000

Tasks

• Develop and implement policies and procedures for daily operations
• Conduct performance reviews
• Conduct training sessions
• Prepare marketing plans
• Arrange for and oversee maintenance activities
• Address customers' complaints or concerns
• Administer contracts for the provision of supplies and services
• Estimate costs of installing and maintaining equipment or service
• Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
• Plan and manage the facility's operations budget
• Direct the maintenance and repair of an establishment's machinery, equipment and electrical and mechanical systems
• Develop and implement schedules and procedures for safety inspections and preventive maintenance programs
• Hire and oversee training and supervision of staff

Supervision

• 5-10 people

Work Conditions and Physical Capabilities

Quality Inn Sunshine Suites in Terrace, BC