front desk hotel clerk

Quality Inn & Suites Downtown Charlottetown

Charlottetown, PE

Job Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Student Status Requirements

• Full-time enrollment
• Availability for shift or on-call work
• Legally able to work in Canada

Experience

• 1 year to less than 2 years

Other Benefits

• Group insurance benefits
• Gratuities
• Bonus

About Quality Inn & Suites Downtown Charlottetown

Quality Inn & Suites Downtown Charlottetown in Charlottetown, PE