front desk clerk, hotel

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Job details

Front Desk Clerk, Hotel

Posted on April 15, 2025 by Employer details Northern Rockies Lodge

Job Requirements

Education: Secondary (high) school graduation certificate.

Work setting: Staff accommodation provided. Room and board provided. Hotel, motel, resort. Remote location. Relocation costs not covered by employer. Willing to relocate.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Provide general information about points of interest in the area.
• Exchange foreign currency.
• Process guests' departures, calculate charges and receive payments.
• Balance cash and complete balance sheets, cash reports and related forms.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Clerical duties (i.e. faxing, filing, photocopying).
• Answer telephone and relay telephone calls and messages.
• Assist clients/guests with special needs.
• Perform light housekeeping and cleaning duties.
• Provide customer service.

Experience and Specialization

Experience: 1 year to less than 2 years.

Computer and Technology Knowledge

• Word processing software.
• Central reservation system (CRS).
• Spreadsheet.
• Internet.
• MS Excel.
• Social Media.
• Microsoft Publisher.

Work Conditions and Physical Capabilities

• Attention to detail.
• Fast-paced environment.
• Standing for extended periods.
• Work under pressure.

Personal Suitability

• Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Judgement.
• Organized.
• Reliability.
• Team player.

Benefits

• Financial benefits: Bonus.
• Other benefits: Free parking available, On-site housing options.

Who Can Apply for This Job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada.

Advertised Until

2025-04-29

Northern Rockies Lodge

• Accommodation and food services
• 5 job postings advertised
• Medium-sized business (between 5 and 100 employees)