Front Desk Administrator – Chiropractic/Healthcare Office

Job Title: Front Desk Administrator – Chiropractic/Healthcare Office

Location: 539 Memorial Dr Thunder Bay, ON

Job Type: Full-time / Part-time

Are you an organized, friendly, and detail-oriented professional looking to be a key player in a dynamic healthcare team? Join our growing healthcare practice as a Front Desk Administrator!

About Us:

At Cornerstone Clinic, we are dedicated to providing exceptional chiropractic care in a warm, welcoming environment. Our team is committed to helping patients achieve optimal health through personalized treatments and compassionate service. We are looking for a highly motivated and personable Front Desk Administrator to be the first point of contact for our patients and assist in keeping our office running smoothly.

Key Responsibilities:

1. Greet and check in patients with a friendly and professional demeanor
2. Answer phone calls and respond to emails, addressing inquiries and scheduling appointments
3. Maintain patient records and ensure all information is accurate and up-to-date
4. Assist with insurance verifications, billing, and processing payments
5. Schedule and confirm appointments, managing the office calendar efficiently
6. Coordinate with the chiropractic team to ensure seamless patient flow
7. Manage office supplies and maintain an organized front desk area
8. Provide general administrative support, including filing, scanning, and data entry
9. Help create a positive and welcoming atmosphere for patients
10. Cleaning and tidying the office to maintain a pristine environment

Qualifications:

1. Previous front desk or customer service experience is preferred (experience in a healthcare setting is a plus)
2. Strong communication skills, both verbal and written
3. Excellent organizational skills with the ability to multitask and prioritize
4. Knowledge of insurance billing, wsib, or chiropractic care is a plus
5. Proficient with office software (Microsoft Office, Google Suite) and experience with practice management software (EHR systems) is a bonus
6. Positive attitude, professionalism, and a passion for helping others
7. Ability to maintain patient confidentiality and handle sensitive information with discretion

What We Offer:

1. A supportive, collaborative team environment
2. Opportunity for professional growth and development
3. A chance to be part of a practice that genuinely cares about its patients and staff

How to Apply:

If you’re ready to become part of a thriving chiropractic office and help make a difference in the lives of our patients, we’d love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the position to info@cornerstone-clinic.ca.

Cornerstone Clinic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Schedule:

• Monday to Friday

Work Location: In person

Expected start date: 2024-12-09