Friends of Jasper National Park Sales Ambassador

Friends of Jasper National Park Sales Ambassador

Anticipated Start Date: May 2025
Employer: Friends of Jasper National Park
Position Details:
Number of Positions Available: 5
Position Type(s): Full-Time, Part-Time, Casual
Position Duration: Seasonal
Staff Accommodation: No
Wage Range: $20 Hourly

Job Overview: The Friends of Jasper National Park are looking for Sales Ambassadors to be part of our dynamic gift shop team. With a focus on providing excellent customer service, this seasonal position will help with the fundraising efforts at our gift shop, located in the Jasper National Park Information Centre. The Friends of Jasper National Park is a charitable, non-profit association and all proceeds support programs and projects in Jasper National Park.

Responsibilities:

1. Act as an ambassador for the Friends of Jasper National Park (and Jasper National Park) by greeting visitors, answering questions, and providing information about the organization and the Park.
2. Accurately process sales using a computerized point of sale system.
3. Reconcile payments, cash drawer and complete daily bank deposit.
4. Provide excellent customer service in all interactions with visitors, volunteers, and co-workers.
5. Develop and maintain a broad knowledge of FJNP products and opportunities in order to best assist visitors.
6. Use online communication tools as part of day-to-day operations.
7. Encourage stewardship and connections to Jasper National Park by informing visitors of FJNP programs, projects, and volunteer opportunities.
8. Inspire support for the Friends of Jasper National Park by informing visitors of membership and donation opportunities.
9. Support the organization in maintaining a high level of morale by fostering a positive workplace environment.
10. Complete duties and/or training opportunities in other areas of the organization including (but not limited to) programs, projects, and special events.
11. Follow FJNP policies and guidelines for maintaining consistent, quality standards of customer service, cleanliness, merchandising, stocking, health and safety, and more.

Perks & Benefits:
The Sales Ambassador will:

1. Experience the beauty of Jasper National Park (mountains, lakes, wildlife) and all of the wonderful outdoor adventures that it affords (including hiking, biking, paddling, climbing, and more).
2. Work for an organization that is passionate about encouraging stewardship and connecting people to Jasper National Park.
3. Be compensated with a starting wage of $20.00 per hour, with room for advancement.
4. Get great experience in a fun and collaborative work environment.
5. Enjoy a staff discount in the FJNP Gift Shop which includes books, maps, unique gifts, and Canadian-made jewelry.
6. Enjoy a health and wellness benefit, subsidized staff adventures, as well as discounts and perks at other businesses.

Position Requirements:
English Fluency Level: Intermediate
Job Requirements: The successful candidate for this position will have:

1. A passion for wild spaces, the outdoors, and Jasper National Park.
2. Outstanding customer service and communication skills (preference may be given to candidates who are proficient in both of Canada’s official languages).
3. Experience in a retail environment, including use of computerized register and cash handling.
4. The ability to work as a team player in a fast-paced environment, with a focus on flexibility and adaptability.
5. The ability to work with visitors, volunteers, and co-workers in a friendly, positive, and professional manner.
6. Strong computer skills, working in a Microsoft environment.
7. Strong organizational skills with attention to detail.
8. Self-motivation, with an ability to work well on own or with others.
9. The physical ability to stand for long periods of time and to lift boxes.

Preference may be given to candidates that meet Canada Summer Jobs grant requirements, which include:

1. Be between 15 and 30 years of age at the start of employment.
2. Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of employment.
3. Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

Though preference may be given to these candidates if funding is received, all candidates will be considered as there is more than one position available.

Application Details:
How to Apply: Email
Contact Details:
Friends of Jasper National Park
Attn: Heather Aussant Roy, General Manager
P.O. Box 992
Jasper, AB T0E 1E0
Email: heather@friendsofjasper.com
Documents Required: Resume, Cover Letter