Freight Team Associate

Overnight Freight Team Associates are responsible for stocking products/merchandise and organizing the sales floor to create a pleasant and safe shopping environment.

Key Responsibilities:

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (E.G., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.

• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, ask open-ended questions about the customer’s projects in order to determine their needs and level of expertise.

• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensure customers are able to move through the aisles easily and safely.
• Follows all Safety and Loss Prevention Policies and Procedures.

• Action Oriented
• Communicates Effectively
• Customer Focus
• Drives Results

• Interpersonal skills
• Organizational skills

• Freight Team Supervisor

• None

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.
• Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise.

• Working within a flexible schedule that includes overnight shift and may include evenings and weekends.
• Warehouse environment that can be dusty and noisy.
• Passing forklifts emit gas fumes.
• Doors are frequently open, causing drafts and interior temperature changes.

• High school Diploma or Equivalent

• 1 to 2 years Retail or Distribution experience an asset.

• NA

• NA

• Knowledge of operating reach trucks, forklifts and order picker machines an asset.